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Scientific Research Corporation · 1 week ago

Salesforce Solution Consultant

North Charleston, SC

Full-time

Onsite

Senior Level

6+ years exp

Scientific Research Corporation (SRC) is seeking a Salesforce Solution Consultant to support the design, configuration, and enhancement of multiple Salesforce CRM platforms for various Department of Defense (DoD) customers. This role involves translating business requirements into scalable Salesforce solutions, documenting architecture, and collaborating with Agile teams for effective implementation.

Biotechnology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Hiring Manager

Sara Furmanski

Responsibilities

Analyzing business requirements and translating them into effective Salesforce CRM solutions tailored to organizational needs

Designing and configuring Salesforce environments using Sales Cloud and Service Cloud, while applying industry best practices and platform standards

Being responsible for documenting solution architecture and functional designs to support development and implementation efforts

Creating detailed user stories and acceptance criteria to guide Agile development teams, collaborate closely with stakeholders, developers, and analysts to ensure alignment between business needs and technical execution

Supporting configuration, testing, and deployment activities across secure cloud environments

Qualification

Salesforce Sales CloudSalesforce Service CloudCRM design principlesAgile methodologiesSalesforce integration toolsLightning ExperienceSalesforce certificationsUser story creationData modelingFederal compliance frameworksDocumentation skills

Required

This job requires a minimum of a bachelor's degree and eight years' work-related experience or a master's degree and six years' work-related experience in a relevant technical discipline or an equivalent combination of education and experience

Proven experience with Salesforce Sales Cloud and Service Cloud implementations

Strong understanding of CRM design principles and Salesforce platform capabilities

Familiarity with Agile methodologies and user story creation

Ability to document and communicate solution designs clearly and effectively

Familiarity with the Atlassian suite a must

U.S. citizenship and eligibility for a U.S. government security clearance at the Secret level

Preferred

Advanced knowledge of Sales Cloud and Service Cloud capabilities

Experience with Lightning Experience, Flow automation, and custom objects

Familiarity with Salesforce integration tools (e.g., MuleSoft, APIs, middleware)

Understanding of data modeling, security settings, and role hierarchies

Experience conducting gap analyses and recommending platform enhancements

Familiarity with sandbox management, release planning, and change sets

Understanding of FedRAMP, FISMA, or other federal cloud compliance frameworks

Experience working in DoD or federal environments with secure data requirements

Certifications including Salesforce Certified Administrator, Certified Business Analyst, and/or Sales Cloud Consultant or Service Cloud Consultant are a plus

Agile certifications (e.g., Certified Scrum Master, PMI-ACP) are a plus

Familiarity with Air Force personnel and recruiting systems

Experience working with government or DoD clients is highly desirable