NTT DATA North America · 2 weeks ago
Senior AWS/ Azure Cloud Hands-On Engineer/ Team Lead
Plano, TX
Full-time
Hybrid
Senior Level, Lead/Staff
12+ years expNTT DATA North America is a global innovator of business and technology services. They are currently seeking a Senior AWS/ Azure Cloud Hands-On Engineer/ Team Lead to lead a team of cloud engineers and architects in providing managed cloud services across various platforms while ensuring high service quality and client satisfaction.
ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
No H1B
U.S. Citizen Only
Responsibilities
Lead, mentor, and develop a team of cloud engineers and administrators
Allocate resources, manage schedules, and ensure adherence to SLAs and KPIs
Conduct regular team meetings, performance reviews, and training sessions
Provide oversight for the daily operations, incident management, change management, and problem resolution across customer cloud environments (AWS, Azure, GCP, OCI)
Supervise deployment, maintenance, and optimization of cloud infrastructure following best practices and security standards
Ensure monitoring, backup, patching, and disaster recovery configurations are properly implemented
Conduct root cause analyses for critical incidents and drive corrective/preventive actions
Act as escalation point for customers during incidents or critical issues
Participate in client meetings, provide technical guidance, and support cloud solution discussions
Prepare and present operational reports, incident summaries, and optimization recommendations
Oversee the development and implementation of automation tools/scripts for provisioning, configuration management, monitoring, and reporting
Identify areas for operational improvement and cost optimization
Advocate and implement DevOps and Infrastructure-as-Code (IaC) philosophies
Ensure all managed environments are operated according to organizational policies, compliance frameworks, and industry best practices
Collaborate with security teams for vulnerability management, cloud security compliance, and incident investigation
Be able to support Microsoft Sentinel integration with each cloud
Qualification
Required
Must be a US citizen or Green card holder to proceed with applying
Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
12 plus years of experience
12+ years' experience in Cloud operations/administration, with proven experience on AWS, Azure, GCP, and OCI (at least strong in 2, working knowledge in all)
4+ years' experience in a technical team lead, supervisory, or project management role
Deep hands-on knowledge in architecture, deployment, monitoring, and troubleshooting in major public cloud platforms (AWS, Azure, GCP, OCI)
Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates, etc.)
Familiarity with cloud-native security best practices (IAM, network security, data encryption, etc.)
Proficiency in scripting languages (Python, Bash, PowerShell, etc.)
Expert in ServiceNow ITSM
Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability
Ability to analyze logs and monitor performance using native tools (CloudWatch, Azure Monitor, Stackdriver, OCI Monitoring, etc.)
Strong understanding of backup strategy, disaster recovery, and high-availability architecture
Be able to support customer remote file service in Azure File Share in Azure Gov Cloud
Have strong expertise in multi-cloud security compliance, data encryption, network security, user access control, private endpoint setup, etc
Proven leadership and people management skills
Preferred
At least have AWS and Azure Cloud certifications
AWS Certified Solutions Architect / SysOps Administrator
Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert
Google Professional Cloud Architect or Associate Cloud Engineer
Oracle Cloud Infrastructure Architect Associate/Professional
ITIL Foundation Certification (a plus)
DevOps certifications (a plus)
Experience with managed services, NOC/SOC operations, or MSPs
Company
NTT DATA North America
NTT DATA, Inc. is a trusted global innovator of business and technology services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Barr
Vice President - Insurance Strategy
Recent News
2025-12-05
Company data provided by crunchbase