Pace® Labs · 4 hours ago
Account Executive
Englewood, OH
Full-time
Onsite
Senior Level
5+ years expPace® Labs is dedicated to improving health and safety in communities through scientific innovation. They are seeking an Account Executive responsible for promoting and selling analytical services, maintaining customer relationships, and driving business growth within an assigned territory.
Executive Office
Responsibilities
Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory
Visits customer establishments to evaluate needs or to promote services as needed
Maintains customer records using automated systems
Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications
Contacts new or existing customer to discuss how specific products/services can meet their needs
Maintains an in-depth knowledge of complete line of services
Provides very complex to specialized analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding sales policies, programs and practices
Provides guidance and participates in training on sales tactics to new Account Executives
Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements
Assists with receiving customer feedback and coordinating resources and responses as required
Analyzes and reviews operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management
Ensures the accuracy of very complex to specialized sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies
Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact
Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team
Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment
Qualification
Required
Bachelor's degree in business administration, chemistry, operations, or a closely related field; AND five (5) years of customer support experience, including experience with complex to specialized programs or operations; OR an equivalent combination of education, training and experience
Valid Driver's License
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes market strategy and tactics, product demonstration, sales techniques, and sales control systems
Complex to specialized knowledge of principles, practices and techniques of sales effectiveness
Various understanding of the administration and oversight of sales programs, policies and procedures
Intermediate to complex methods to resolve sales and customer problems, questions and concerns
Various understanding of applicable sales laws, codes and regulations
Understanding of various testing tools, equipment, and processing
Computer applications and systems related to the work
Principles and practices to serving as an effective project team member
Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations
Correct business English, including spelling, grammar and punctuation
Performing complex to specialized professional-level sales duties in a variety of assigned areas
Overseeing and administering various sales functions
Training others in policies and procedures related to the work
Serving as a team member and the development and management of projects
Operating in a both a team and individual contributor environment
Interpreting, applying and explaining applicable laws, codes and regulations
Preparing complex to specialized account reports, correspondence and other written materials
Using initiative and independent judgment within established department guidelines
Using tact, discretion and prudence in working with those contacted in the course of the work
Performing effective oral presentations to large and small groups across functional peers and the department
Contributing effectively to the accomplishment of team or work unit goals, objectives and activities
Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work
Benefits
Medical
Dental vision
401K retirement savings plan (100% vested immediately in the employer match)
Life
Disability and voluntary benefits
Paid time off for holiday, sick and vacation days
HSA
Wellness program
Flexible spending accounts
Tuition reimbursement
Employee Assistance program
Parental leave
Optional legal coverage
ID theft
Company
Pace® Labs
Pace® works with organizations of all types, providing the science to ensure our air, water, therapies, and more are safe for use.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase