Community Developmental Specialist jobs in United States
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Health Care Service Corporation · 2 weeks ago

Community Developmental Specialist

Health Care Service Corporation (HCSC) is a purpose-driven company that invests in employee professional development. The Community Developmental Specialist is responsible for customer service, coordinating outreach programs, and maintaining relationships within the community.

Health InsuranceInsurance
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Growth Opportunities

Responsibilities

Responsible for Customer service walk-ins and when the team is out in the field
Coordinate, organize, plan and implement HCSC’s community based Mobile Assistance Center (MAC) outreach programs
Develop, manage, and maintain cooperative relationships with the assigned populations and their advocates within the community
Educate, train, research and resolve problems and provide assistance and information
Responsible for special projects and maintaining community contacts

Qualification

Customer serviceCommunity outreachPC proficiencyBilingual - SpanishAnalytical skillsTraining skillsEmployee feedbackVerbal communicationWritten communicationOrganizational skills

Required

High School Diploma or GED
2 years experience in claim administration, claims auditing, customer service or membership
1 year experience giving employee feedback and/or providing employee training
Verbal and written communication skills
Organizational, analytical and training skills

Preferred

Bilingual - Spanish
Strong communication skills
PC proficiency to include Word, Excel and PowerPoint
Ability to travel statewide, and work evenings and weekends when required

Company

Health Care Service Corporation

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Health Care Service Corporation is a customer-owned health insurance company.