FloSports · 2 months ago
IT System Analyst
Austin, TX
Full-time
Onsite
Entry, Mid LevelFloSports is a leader in digital streaming for underserved sports, providing a platform for fans and athletes. They are seeking a customer service oriented IT Systems Analyst I or II to monitor IT issues, maintain computer systems, and support user workstations while contributing to the growth of the department.
AdvertisingFitnessInternetMedia and EntertainmentProduct DesignSportsVideoVideo Streaming
Responsibilities
Monitor and respond quickly to incoming requests related to IT issues
Maintain computer systems and act as support if any system goes down
Responsible for workstations, printers, servers and related equipment (monitor, keyboard, mouse, hard drive, etc)
Maintain user workstations, including upgrades and configuration as needed
Assist with onboarding of new users
Keep inventory of all equipment, software, and license users
Install, configure, and upgrade workstation software
Maintain and support IT A/V and conference hardware
Qualification
Required
Associate's Degree preferred but previous experience of working in an IT support role will substitute
Previous experience within a customer service role
Well-founded best practices for both internal technical documentation, and user facing guides
Demonstrable experience of Microsoft Windows and MAC client operating systems as well as various software packages including Google Workspace
Excellent IT skills and computer literacy
Excellent organizational skills
Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing
Ability to demonstrate practical troubleshooting and problem analysis techniques
Good attention to detail and ability to show initiative
Ability to plan and prioritize workload without supervision
Ability to prioritize, manage and perform under pressure to meet SLA's
Experience with corporate office environments, and direct executive interactions
A baseline of knowledge regarding A/V, conferencing, and meeting technology
Preferred
Familiarity with ticketed issue tracking, Jira preferred
Benefits
Recognized three years in a row as a Top Workplace by the Austin-American Statesman
Flexibility at work - you can take control of your profession and personal schedule
All-hands events hosted in beautiful Austin, Texas
Annual equity awards for all top performers
Competitive and comprehensive medical, dental and vision plans
Peace of mind through company-paid short-term disability, long-term disability and life insurance
Generous 401(K) company match vested immediately
Progressive parental leave policies
Flexible paid time off
Hack-a-thons and a full calendar of team-building and social events
Company donation to youth teams and leagues that our employees coach
Stocked snack bar, catered lunch and breakfast tacos every week
Company
FloSports
FloSports is a media and events company that provides live streaming of premier events, original video programming, and weekly studio shows.
Founded in 2006
201-500 employees
H1B Sponsorship
FloSports has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
$103.4MKey Investors
Dream SportsCauseway Media Partners
2025-04-01Series D· $24M
2019-06-03Series C· $47.2M
2016-08-15Series B· $21.2M
Leadership Team
Mark Floreani
CEO & Co-Founder
Madhu Venkatesan
Co-Founder/Chief Analytics Officer
Recent News
Sports Business Journal
2026-01-08
dcm.com
2026-01-02
2025-11-25
Company data provided by crunchbase