Education Associate - (OSES State Complaint Investigator) - 60024141 jobs in United States
cer-icon
Apply on Employer Site
company-logo

NEOGOV · 2 months ago

Education Associate - (OSES State Complaint Investigator) - 60024141

NEOGOV is part of the South Carolina Department of Education, and they are seeking an Education Associate to investigate special education complaints. The role involves preparing reports, developing policies, and ensuring compliance with federal and state laws regarding special education dispute resolution.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Investigate formal written complaints pertaining to specific students and issues letters of resolution to address findings of noncompliance under the Individuals with Disabilities Education Act (IDEA), applicable federal regulations, and State Board of Education (SBE) regulations. Ensure written decisions are provided to both the Local Educational Agency (LEA) and the complainant within sixty calendar days of the SCDE’s and LEA’s receipt of the complaint
Collaborate with other staff members on the collection, analysis, and presentation of data related to the Annual Performance Report (APR) for Part B of IDEA, federal accountability reports, and other data requests involving dispute resolution
Collaborate with other staff to present relevant information to stakeholders on issues related to the complaint process, dispute resolution procedures (including related data), and compliance with IDEA and applicable federal and state regulations affecting students with disabilities

Qualification

IDEARegulatory compliance experienceAdvanced computer proficiencyEducational technology proficiencyEffective communication skillsTime management skillsOrganizational skills

Required

A bachelor's degree and experience in education, management or business

Preferred

A master's degree or juris doctor and two (2) years of relevant experience, or a bachelor's degree and five (5) years of relevant experience
Experience in education, law, regulatory compliance, or public sector project management
Advanced computer proficiency; relevant office software proficiency; and educational technology proficiency
Knowledge of the Individuals with Disabilities Education Act (IDEA) and experience with the implementation of the IDEA at the local educational agency (LEA) and/or state educational agency (SEA) level
Ability to manage multiple priorities and meet deadlines, supported by a high level of organization and time management skills
Ability to communicate effectively, both verbally and in writing, with a persuasive and professional approach tailored to various audiences

Benefits

Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting
Flexible work schedules
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Retirement plan options
Defined benefit and defined contribution plans
South Carolina Deferred Compensation Program
401(k) and 457 plan options
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

leader-logo
Shane Evangelist
CEO
linkedin
leader-logo
Brandon McDonald
Head Of Marketing
linkedin
Company data provided by crunchbase