NEOGOV · 2 months ago
Education Associate - (OSES State Complaint Investigator) - 60024141
NEOGOV is part of the South Carolina Department of Education, and they are seeking an Education Associate to investigate special education complaints. The role involves preparing reports, developing policies, and ensuring compliance with federal and state laws regarding special education dispute resolution.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Investigate formal written complaints pertaining to specific students and issues letters of resolution to address findings of noncompliance under the Individuals with Disabilities Education Act (IDEA), applicable federal regulations, and State Board of Education (SBE) regulations. Ensure written decisions are provided to both the Local Educational Agency (LEA) and the complainant within sixty calendar days of the SCDE’s and LEA’s receipt of the complaint
Collaborate with other staff members on the collection, analysis, and presentation of data related to the Annual Performance Report (APR) for Part B of IDEA, federal accountability reports, and other data requests involving dispute resolution
Collaborate with other staff to present relevant information to stakeholders on issues related to the complaint process, dispute resolution procedures (including related data), and compliance with IDEA and applicable federal and state regulations affecting students with disabilities
Qualification
Required
A bachelor's degree and experience in education, management or business
Preferred
A master's degree or juris doctor and two (2) years of relevant experience, or a bachelor's degree and five (5) years of relevant experience
Experience in education, law, regulatory compliance, or public sector project management
Advanced computer proficiency; relevant office software proficiency; and educational technology proficiency
Knowledge of the Individuals with Disabilities Education Act (IDEA) and experience with the implementation of the IDEA at the local educational agency (LEA) and/or state educational agency (SEA) level
Ability to manage multiple priorities and meet deadlines, supported by a high level of organization and time management skills
Ability to communicate effectively, both verbally and in writing, with a persuasive and professional approach tailored to various audiences
Benefits
Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting
Flexible work schedules
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Retirement plan options
Defined benefit and defined contribution plans
South Carolina Deferred Compensation Program
401(k) and 457 plan options
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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