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Allied Digestive Health · 2 months ago

Patient Financial Counselor Coordinator

West Long Branch, NJ

Full-time

Onsite

Entry Level

$21/hr - $23/hr

2+ years exp

Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation, emphasizing personalized treatment plans for patients. They are seeking a Patient Financial Counselor Coordinator to serve as a liaison between the organization and its patients, ensuring excellent customer service and resolving account issues.

Health CareMedicalMedical Device

Responsibilities

All tasks related to the provision of excellent customer service to the patients of ADH, whether by telephone, written communication or face-to-face with patients

He/she will be expected to adhere to all ADH quality and quantity standards

The primary role of the Patient Financial Service Coordinator is to act as liaison between ADH and its patients

He/she will be responsible to:

Ensure that all patients and/or authorized representatives receive thorough, accurate and complete answers to any questions they may have related to any medical service provided by ADH

Work with all ADH departments, staff, and physicians to resolve any patients’ account issues that may arise due to internal or external processes

Qualification

Patient-facing experienceMicrosoft OfficeRevenue Cycle ManagementAccounts ReceivableICD codingMedical billingBasic accounting conceptsCustomer service