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WSH Management · 2 months ago

Maintenance Supervisor-Clarendon Apts. in Woodland Hills, onsite

Woodland Hills, CA, US

Full-time

Onsite

Senior Level

$34/hr - $35/hr

5+ years exp

WSH Management is a trusted leader in managing senior and multifamily apartment communities across California. They are seeking an experienced Maintenance Supervisor to oversee daily maintenance operations, manage a team of technicians, and ensure compliance with property standards and safety regulations.

Real Estate

Responsibilities

Oversees daily maintenance operations for a large multifamily community exceeding 300 units, ensuring timely completion of work orders and preventative maintenance tasks

Directly supervises a team of 3–5 maintenance technicians, assigning priorities, monitoring performance, and providing technical guidance

Conducts regular team meetings to distribute workload, and discuss ongoing projects

Coordinates large-scale property improvement projects, ensuring minimal disruption to residents and compliance with company standards

Reviews team productivity, quality of work, and adherence to preventative maintenance schedules

Ensures maintenance coverage and on-call scheduling meet property needs and service level expectations

Review and update quarterly, semi-annual and annual preventative maintenance schedule (HVAC filters, fire detector batteries, safety devices, gutters, leak inspections)

Review/maintain Uniform Physical Inspection Standards for HUD Housing Programs

Completes and submits a monthly property safety inspection report to the Resident Manager

Administers procurement and fiscal management activities (REACS, RFPs, contracts, vendor bids, purchase orders, spending oversight)

Assembles and analyzes contract bids and submits recommendations to superiors

Purchases and maintains records of building and maintenance supplies, machinery, equipment, and furniture

Monitors and oversees work of external contractors to ensure agreements are met

Supports contracted projects by monitoring work and reporting progress to the Area Maintenance Supervisor

Provides on-site assistance with vendor coordination, under the guidance of the Area Maintenance Supervisor

Compiles records of labor and material costs for reporting

Inspect property and equipment daily to determine service needs, equipment requirements, and staffing levels

Responds to service requests on a first-in, first-out basis (emergencies prioritized) in accordance with Fair Housing guidelines; documents work completed

Assist with turnover of apartments(maintenance, repair, renovation, contractor bids)

Troubleshoot, diagnose, and repair heating, air conditioning, appliances, electrical, plumbing, carpentry, and sheet rock issues

Re-key locks and cut keys

Perform minor janitorial tasks as requested to ensure cleanliness of property (trash, hallways, common areas)

Fix property cleanliness or presentation issues as needed

Respond to emergency calls 24/7 on a rotating basis with other staff; overtime may be required

Plan on-call coverage when unavailable (coordinate with Service Technician at sister property, notify Supervisor/Manager)

Effectively assess situations requiring assistance or specialized equipment and respond appropriately

Communicate daily with Property Manager to ensure objectives are met and property meets company standards

Coordinate with Property Manager regarding suppliers/vendors to ensure safe and efficient operations

Support office staff in safety/security efforts for the property

Meet residents professionally and courteously; resolve concerns promptly

Daily review of all emails and respond within 24 hours

Utilize required safety equipment (back support devices, eye protection, gloves, masks, etc.)

Adhere to all Cal-OSHA and company safety requirements

Keep Maintenance Shop neat and organized; maintain company tools and equipment in good condition

This position is not to use personal tools; all necessary tools are provided by the property

Can use power machinery properly and safely

Driving to local areas as necessary

Keep cellular telephone on during working hours and while on call

Know property rules and regulations and report non-compliance

Performs other related duties as assigned

Carries out additional responsibilities as needed to support department and company objectives

Qualification

Maintenance managementHVAC systemsPlumbingElectrical systemsMicrosoft Office SuiteYardi Property Management SoftwarePreventative maintenanceLeadershipCommunication skillsOrganizational skillsProblem-solving skillsInterpersonal skills

Required

Five (5) years of progressively responsible maintenance management experience for an apartment community of 300 units or greater, including oversight of custodial, grounds, and maintenance functions

Minimum of four (4) years' experience supervising 3–5 maintenance staff, including scheduling, performance evaluations, and coordination of vendor or contractor work

Familiarity with asset management principles and budgeting for maintenance supplies, capital projects, and preventative maintenance programs

Valid Driver's License, reliable transportation, and current auto insurance coverage (position may require driving for company business)

High School Diploma or equivalent

Experience and knowledge of HACLA maintenance requirements

Strong knowledge of Uniform Physical Inspection Standards (UPCS) for HUD Housing Programs

Experience preparing for HUD REAC Inspections

Familiarity with HUD CNA (Capital Needs Assessment) tool and risk assessment practices

Proficiency with Microsoft Office Suite (Word, Excel, Outlook), community management software, and standard office equipment (telephone, calculator, copy machine, fax, scanner)

Strong interpersonal and communication skills, with the ability to interact effectively with diverse community members, staff, management, and local authorities

Strong command of the English language, including grammar, spelling, and sentence structure, with excellent writing, proofreading, and documentation skills

Ability to remain calm and composed in high-stress situations, with demonstrated problem-solving and conflict resolution skills

Strong attention to detail, with the ability to support and contribute to a collaborative team environment