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Motion · 1 day ago

Field Services Support

Minnesota, United States

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Motion is a company that provides customer support through on-site installation and maintenance of complex equipment. The Field Services Support role involves diagnosing, troubleshooting, and repairing systems while ensuring customer satisfaction with operational quality and support services.

Industrial

Responsibilities

Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems

Interprets customers' needs and clarifies the responsibility for problem resolution

Performs feasibility and approves operational quality of system equipment

Provides on-site technical product support and service to customers

Provides customers assistance with the operation and maintenance of the system

Serves as Motion's liaison with customer on administrative and technical matters for assigned projects

Performs other duties as assigned

Qualification

MaintenanceReliabilityCritical thinkingProblem solvingProfessional demeanorResource managementTravel budget managementCommunication skills

Required

Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience

Maintenance and reliability background

Ability to work independently

Strong critical thinking and problem solving ability

Strong communication skills required

Ability to maintain a professional demeanor in a stressful situation

Ability to manage contract location resources

Ability to manage travel budget

More than 50% travel required

Push/pull up to 100 pounds

Lift/carry up to 100 pounds

Lift bulky objects

Preferred

Excellent driving record preferred

Benefits

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick

Holiday pay

Company

Motion

Glassdoor3.5

Motion serves the industrial marketplace with MRO (maintenance, repair, and operation) replacement parts and services through a network of over 600 locations across North America.

Founded in 1931

Port Arthur, Texas, USA

5001-10000 employees