Kroll · 2 months ago
Sr. Manager Data Operations
United States
Full-time
Remote
Senior Level
$130K/yr - $175K/yr
7+ years expKroll is a global leader in risk and financial advisory solutions, seeking a Senior Manager for Data Operations. This role involves leading a distributed team to execute high-volume data workflows while focusing on continuous improvement and collaboration with various teams to enhance efficiency and scalability.
AccountingConsultingNavigationRisk ManagementSecurity
Responsibilities
Lead execution of all Production Ops data workflows, including:
Data intake, parsing, cleansing, and standardization
Deduplication and record reconciliation
Imports, exports, and file transfers
Extracts, recurring/ad-hoc reporting, and dashboard reporting
Complex data analysis and client-specific solutions
Ensure SLAs are met and deliverables are accurate, complete, and timely
Partner with QA leadership to ensure every deliverable goes through quality checks before release
Collaborate with the Data Tooling and Automation teams to identify opportunities for efficiency, scalability, and error reduction
Drive automation of recurring reports and processes to free up capacity for higher-value work
Work with the Client Platform team to streamline and optimize data flows between intake forms, databases, and outputs
Manage, coach, and develop a distributed team of Data Analysts and Engineers
Coordinate team coverage to ensure seamless global support — from Hong Kong through 10:00 PM EST, with scope to scale as a global operating model
Balance workload and priorities across BAU requests, ad hoc projects, and complex deliverables
Define team KPIs, productivity metrics, and turnaround expectations
Establish and maintain SOPs for all core data workflows
Act as the escalation point for data workflow issues and client concerns
Partner with Service Delivery, QA, and Platform Engineering teams to align processes and improve client outcomes
Provide leadership with reporting on workload volumes, productivity, and recurring issue trends
Qualification
Required
7+ years in data operations, production operations, or data management, with at least 3+ years in a managerial leadership role
Proven success managing high-volume, SLA-driven data workflows in a fast-paced environment
Strong hands-on expertise in SQL, Excel, ETL processes, reporting, and data cleansing/standardization
Experience coordinating with tooling/automation teams to improve workflows and implement reporting automation
Demonstrated ability to build and enforce SOPs, processes, and governance standards
Experience managing distributed global teams with extended coverage
Strong organizational, communication, and stakeholder management skills
Company
Kroll
Kroll is a provider of risk solutions that helps clients make confident risk management decisions.
5001-10000 employees
H1B Sponsorship
Kroll has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (14)
2023 (10)
2022 (15)
2021 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-13Acquired
Leadership Team
Jennifer Huntington
Chief Operating Officer
Alan Brill
Senior Managing Director
Recent News
Morningstar.com
2025-12-02
2025-11-19
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