Senior Field Service Engineer - Boston, MA - Remote jobs in United States
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Leica Microsystems · 2 weeks ago

Senior Field Service Engineer - Boston, MA - Remote

Leica Microsystems, a Danaher operating company, is dedicated to innovating in life sciences, diagnostics, and biotechnology. The Senior Field Service Engineer is responsible for ensuring customer satisfaction through maintenance and support, while working remotely to cover the New England area, particularly Boston.

BiotechnologyHealth CareMedical Device
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H1B Sponsor Likelynote

Responsibilities

Customer satisfaction in all aspects of the job
Increased throughput, decreased downtime, regular Preventive Maintenance, regular upgrades as deemed by Leica Microsystems technical staff
A clear advocate for the customer (internal and external) and a steward for the company
This position reports to the District Service Manager and is part of the Life Sciences Service Organization
This position will work remotely to cover all New England, upstate New York with a high concentration of work in the Boston area
Local travel is required for this role daily
Ability to travel overnight 40‐50% of the time
Territory includes all New England, upstate New York
A valid passport or equivalent for travel into Europe
Ability to lift 50 pounds

Qualification

Troubleshooting skillsDocumentation PracticesMicrosoft Office SuiteWindows base networkingField service experienceInventory ManagementAssociate's degreeBachelor's degree

Required

associate's degree in mechanical, electrical, biological science or military equivalent
1 year of computer literate (Microsoft Office Suite, Windows base networking) as well as Good Documentation Practices (GDP)
Minimum 5 years of troubleshooting skills and ability to use documentation for the purposes of troubleshooting
Local travel is required for this role daily
Ability to travel overnight 40‐50% of the time
A valid passport or equivalent for travel into Europe
Ability to lift 50 pounds

Preferred

2 + years of prior field service experience in related field or military equivalent
Bachelor's degree in science discipline or type of engineering degree
Inventory Management, including but not limited to cycle counts updating car stock and returning aging inventory

Benefits

Paid time off
Medical/dental/vision insurance
401(k)

Company

Leica Microsystems

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Leica Microsystems designs and produces precision optics systems for the analysis of microstructures. It is a sub-organization of Danaher.

H1B Sponsorship

Leica Microsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (5)
2022 (6)
2021 (4)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
unknown
2017-03-27Series Unknown
2005-07-01Acquired

Leadership Team

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Amanda Lydon, PHR, SHRM-CP
Human Resources Business Partner
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Catalina Esparza
HR Business Partner
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Company data provided by crunchbase