Apply on Employer Site

PURE Insurance · 2 months ago

IT Business System Analyst, Policy Systems

United States

Full-time

Remote

Mid, Senior Level

$55K/yr - $70K/yr

5+ years exp

PURE Insurance is seeking an IT Business System Analyst to join their Policy, Product and Underwriting Technology team. The role involves managing technology needs, identifying system requirements for the Policy Administration System, and supporting project leads in an agile environment.

Building MaterialFinancial ServicesInsuranceReal Estate

Culture & Values

Responsibilities

Managing requirements, working with IT Project Leads and business stakeholders

Take the lead in eliciting, identifying, and evaluating system requirements for PURE’s Policy Administration system as well as other integrated systems

Define and document clear and concise requirements that describe business scenarios and processes in language understandable to both technical and business stakeholders

Own the requirements through their full lifecycle. Ensure that requirements are clearly documented; reviewed and approved by the business community; managed and updated under change control; and developed, tested and implemented to meet the true business needs

Prepare user acceptance test (UAT) plans, scenarios, and test cases where applicable. Ensure the UAT plans, roles and responsibilities are well documented and communicated. Follow through with UAT testing resources to ensure timely completion and resolve issues found during UAT

Supporting IT Project Lead, removing impediments

Guide teams to be self-organized and motivates teams to focus on team goals/objectives

Facilitate agile ceremonies as and when required working with the IT Project Lead, such as: backlog refinement, sprint planning, retrospective, daily scrums and sprint demos

Foster internal team communication by building a safe environment where problems can be raised without fear of blame, retribution, or being judged and with an emphasis on problem solving

Supporting with production support issues during critical downtimes and releases

Work closely with our internal IT team to assist in the analysis and resolution of production support issues, document them in Rally, and provide timely follow-up to questions from the Agile team

“Be in the moment” with our clients to help them identify unforeseen areas for improvement, whether a process improvement or a system enhancement

Qualification

PropertyCasualty insurancePolicy administration systemsAgile methodologiesData conceptsInsurance business processesConsensus buildingProblem solvingCommunication skills

Required

5+ years of property and casualty insurance work experience required

Good experience working on personal lines IT property and casualty insurance projects, with good understanding of insurance business processes and technologies (e.g., product development, quoting, underwriting, rating, workflow)

Experience with metadata driven policy administration systems such as OneShield's Dragon policy administration system

Knowledge with 3rd party insurance data sources and interfaces such as ISO, LexisNexis, IVANS, etc

Good understanding of emerging technology space to improve customer satisfaction and reduce friction

Knowledge of data concepts and how data gets transformed across platforms

Needs only general instructions on work; can walk into a problem and analyze the underlying issue, and use judgment, creativity, and sound knowledge to develop and recommend solutions

Can influence internal customers to balance their requirements against what's most appropriate for a world-class organization and find the right compromise

Strong consensus building skills and ability to convey technical concepts in a clear, understandable way