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Consensus Cloud Solutions · 1 day ago

Salesforce Architect

United States

Full-time

Hybrid

Senior Level, Lead/Staff

$185K/yr - $205K/yr

10+ years exp

Consensus Cloud Solutions is a leading digital cloud fax and interoperability solutions organization focused on connecting healthcare providers and technology innovators. The Salesforce Architect will manage Salesforce implementations, provide solutions, and support various teams within the enterprise, ensuring effective data management and user training.

Artificial Intelligence (AI)Health CareInformation ServicesInformation TechnologyInternet

No H1B

Responsibilities

Manage current Service Cloud and Sales Cloud environments while assisting with the vision and standards for new Salesforce.com solutions

Consult on architectural approach with product and development teams

Act as a lead for all Salesforce integrations and Salesforce administration

Responsible for business and functional analysis, project management and risk analysis

Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow

Maintain the functional areas of data management, accounts, contacts, leads, opportunities, etc

Manage data migration and data cleansing from existing applications and spreadsheets into new Salesforce.com applications

Maintain user roles, security, profiles, workflow rules, etc

Assist with the training of new and existing end users

Create, execute and maintain automated customer communications at various stages of the customer lifecycle

Maintain system metrics to track trends in usage and data integrity

Identify usage problems and craft technical / communication plans to remedy

Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations

Assist in the design & implementation of APIs and web-based interfaces

Participate in the integration process with other enterprise systems

Manage outsourced Salesforce.com implementation partners as required

Develop training materials and train users on Salesforce.com functionality

Work closely with business and outside vendors to provide the support for J2’s business teams

Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time

Qualification

Salesforce architectureSales CloudService CloudApex TriggersData migrationCustom configurationProject managementTroubleshooting skillsCommunication skillsOrganizational skillsInterpersonal skills