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American National · 2 months ago

Senior Environmental Claims Adjuster (CONTRACT)

United States

Full-time, Contract

Remote

Senior Level

$47.69/hr - $68.17/hr

5+ years exp

American National, part of BP&C Shared Services, is seeking a Senior Environmental Claims Adjuster for a temporary assignment. The role involves adjudicating complex commercial environmental claims and ensuring effective case management for optimal financial outcomes.

Auto InsuranceFinancial ServicesHealth CareHealth InsuranceInsuranceLife Insurance

No H1B

Responsibilities

Working under limited technical direction and within broad limits and authority, adjudicate moderately complex commercial environmental claims, potentially with significant impact on departmental results

Solving difficult problems that requires an understanding of a broader set of issues

Reporting to claims management and underwriters on claims trends and developments

Investigating claims promptly and thoroughly

Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage

Investigating claims promptly and thoroughly, including interviewing all involved parties

Managing claims in litigation

Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution

Creates and reviews reserves in line with market and Argo's reserving policy

Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution

Preparing reports for file documentation

Applying creative solutions which result in the best financial outcome

Settles straightforward claims in line with authority limits and adheres to organizational referral procedures

Negotiates in a timely and effective manner to provide cost effective solutions for the company and its customers within own limits using a range of negotiation styles

Processing mail and prioritizing workload

Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.)

Having an appreciation and passion for strong claim management

Qualification

Commercial environmental claimsClaims negotiationClaims managementLicensed Claims ExaminerMS Office SuiteCommunication skillsTime managementCustomer focusProblem-solvingTeam collaboration

Required

Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable)

A minimum of five years' experience adjudicating commercial environmental claims. A minimum of two of these years MUST including managing commercial environmental claims involving mold and gasoline storage tank leakage

Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating general liability bodily injury beyond the minimum experience required above may be substituted in lieu of a degree

Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 120 Days

Ability to regularly exercise discretion and independent judgment with respect to matters of significance

Must have excellent communication skills and the ability to build lasting relationships

Exhibit natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking

Desire to work in a fast-paced environment

Excellent evaluation and strategic skills required

Strong claim negotiation skills a must. Ability to take proactive and pragmatic approach to negotiation

Must possess a strong customer focus

Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines

Demonstrates an understanding of mechanisms available for resolving claims settlement disputes (e.g. arbitration and mediation) and when these are used

Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO

Must demonstrate the ability to exercise sound judgment working under technical direction

Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis

Proficient in MS Office Suite and other business-related software

Uses listening and questioning techniques to effectively gather information from insureds and claimants

Polished and professional written and verbal communication skills. Presents information clearly, concisely, and accurately

Ability to effectively network, build and maintain relationships, and establish appropriate visibility with business partner

The ability to read and write English fluently is required

Must demonstrate a desire for continued professional development through continuing education and self-development opportunities

Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 120 Days