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Versaterm · 5 hours ago

Senior Product Manager - Wellness

United States

Full-time

Remote

Senior Level

5+ years exp

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. They are seeking a Senior Product Manager to shape the wellness system for first responders, guiding the vision, strategy, and execution of products while collaborating closely with various stakeholders.

AppsElectronicsInformation TechnologyPublic SafetySaaSSoftware

Responsibilities

Define the product's vision and long-term strategic direction, ensuring alignment with company objectives and customer needs

Clearly articulate the business case and customer value for each initiative or feature so that the team understands the purpose and expected impact

Lead strategic planning by identifying the major areas of investment that will drive the product forward, then build the business cases and secure internal approvals to pursue them

Understanding of win/loss, competitive and market analysis to inform strategy

Used P&L insights to guide roadmap prioritization ensuring financial targets are considered

Serve as the recognized subject matter expert on the product, the market, technology trends, and the competitive landscape, regularly representing both the voice of the customer and business needs in senior-level discussions

Collect, develop, and curate ideas from customers, sales, and internal stakeholders, ensuring the most valuable and impactful are promoted to the backlog

Prioritize features by balancing user value, development effort, time to market, and competitive differentiation, while keeping strategic goals and initiatives at the center

Track and evaluate product performance, including sales, feature adoption, support tickets, and user satisfaction, and adjust priorities accordingly

Run trials, pilots, and MVPs to validate assumptions and refine the product before broader launches

Perform ongoing market and competitor research to ensure the product remains differentiated and competitive

Collaborate internally with engineering, sales, marketing, partner success, support, implementation, finance, legal, and the leadership team to drive the product forward

Engage externally with customers, end-users, and partners to gather feedback, build relationships, deliver demos, and ensure the product meets real-world needs

Promote the product internally and externally through training, sales enablement, webinars, newsletters, and direct customer interactions

Act as a product evangelist and build trust as a leader across the business, ensuring alignment and enthusiasm for the product vision

Qualification

Product ManagementAgile FrameworksP&L ManagementMarket AnalysisProduct StrategyPublic Safety SoftwareCross-Functional CollaborationAI TechnologiesSoftware Engineering ConceptsJIRAConfluenceAha! SoftwareExceptional Writing SkillsPresentation SkillsOrganizational Skills