Excellus BCBS · 3 months ago
Print Operations Specialist I (Onsite - Overnight Shift)
Rochester, NY
Full-time
Onsite
Entry, Mid, Senior Level
$18.55/hr - $26.90/hr
3+ years expExcellus BCBS is seeking a Print Operations Specialist I to support various areas of Production Operations. The role involves operating production printers and mail insertion equipment, maintaining equipment, and ensuring quality control of printed materials.
Health CareHealth InsuranceNon Profit
Responsibilities
Specific work activities are assigned daily based on work volumes and department need
Observes safety and housekeeping standards in work area. Maintains appropriate files, records and equipment manuals
Informs supervisor of equipment issues
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures
Regular and reliable attendance is expected and required
Performs other functions as assigned by management
In accordance with established procedures, this position operates production printers and finishing equipment and maintains the Production Print equipment in accordance with manufacturers’ specifications. Performs routine equipment maintenance such as adding toner and lubricant; contacts service to report any problems or to seek information
Reviews job requests and prints on a timely basis; includes use of continuous feed and cutsheet devices; does not include wide format. Monitors the quality and completeness of jobs. Checks print quality and accuracy on a regular basis. Packages jobs, completes work orders, tickets, and delivery receipts as necessary and places in assigned areas
Performs all basic bindery functions as noted on work order/job tickets. This may include folding, cutting, padding, punching, spiral or coil binding, collating, scoring, perforating, drilling, stitching or stapling, and laminating
Operates several of the following pieces of equipment; hydraulic drill, power cutter, three-knife trimmer, stitcher/folder/collator, folder, die press, etc
Cleans and maintains equipment and work area following maintenance procedures and updates maintenance logs
Monitors and manages inventory of print-related supplies such as paper, toner, developer, bindery and other machine-related supplies; orders and stocks as instructed by supervisor
Performs basic tasks associated with floor copier maintenance, e.g., replace toner, deliver paper
Operates high-speed mail insertion equipment for small and large jobs
Performs machine set up including postage rates to ensure envelopes are metered accurately for all qualified mail. Hand stuffs mail pieces that are rejected due to jams, collation errors, etc
Runs bar code sorter with minimal support including loading mail, sweeping bins, tagging and sleeving trays for delivery to post office
Performs duties for presort mail preparation to include manual assembly, bundling, sacking, puts into tray, palletizes and operates automated letter sorter and flat sorting equipment; generates required documentation, electronically submits files to the Post Office and stages completed material for delivery to the Post Office
Operates automated pallet wrapper without assistance
Monitors and manages inventory of mailing supplies (ink, envelopes, postage, pallets, trays, sleeves, tubs, labels, etc.), and notifies supervisor when inventory demands
Utilizes inserter with no assistance
Highly skilled at equipment set up for basic and complex jobs
Troubleshoots equipment issues on all bindery equipment
Processes handwork assembly according to specifications as well as packages jobs; completes work orders, tickets, and delivery receipts as necessary and places in their assigned areas
Performs advanced tasks associated with floor copier maintenance, e.g., troubleshooting, jams
Processes basic wide-format print jobs
Aids other departments when a machine is inoperable (may do hand stuffing, fill supply orders, etc.)
May operate corporate van and truck to make deliveries to designated locations. Loads, unloads, sorts, stages material for and at each location. Operates the truck that requires the use of manual and electric pallet jacks
Opens and closes bar code sorter
Serves as a subject matter expert on all Production Operations machines and go-to person when management is off site
Processes all complex print and mail jobs that are submitted
Performs duties related to operation and maintenance of the High-Definition Full Color digital press per documented procedures
Performs daily and/or scheduled maintenance to keep the press operating at peak performance depending on usage/volume and manufacturers recommended intervals. This includes cleaning the equipment and checking supply levels
Interprets job order requirements and determines production methodology. Relates solution knowledge to customer’s business needs and environment
Performs file conversions, storage and retrieval. Recommends modifications to existing customer documents to maximize its impact using color
Sets-up and manages the digital front-end processor of color products
Preflight checking and error correction of files. Adjusts the color in the images and graphics of files using CMYK or RGB adjustments
Validates or adjusts the manufacturing layout & imposition of files
Generates color proofs and troubleshoots production color process issues (e.g., color quality and image quality)
Makes image quality and productivity recommendations
Identifies and engages appropriate resources for problem resolution
Ensures resources are available during normal working hours to assure quick resolution of production or technical problems and maximize up time
Collaborates with onsite personnel as required to enable job throughput
Performs duties of automated and manual insertion per documented procedures in priority order in accordance with job requests or job tickets, to include the operation of the direct mail metering equipment
Performs duties of production quality clerk; completes quality reviews, processes postproduction pulls, balances accountable output with provided documentation and supporting business releases and moves all output to appropriate areas
Performs fulfillment duties; processes incoming orders (pick and pack), packages and ships accordingly. Completes document scanning and verifies results
Qualification
Required
High school diploma, vocational education, or GED required
Background in printing and mailing is helpful
Knowledge of the operation of computer workstations including software commands, touch screen or mouse, storage and manipulation of information
Ability to prioritize assignments, work independently and possess strong organizational skills
Some shifts may require Valid Class D driver's license and clean driving record
Preferred
Experience/background in Printing and Mail Operations
Ability to work on multiple Production machines throughout the Production Floor
Familiarity with copy machines a plus
Three or more years of experience in Production Operations
Basic knowledge of color theory and computer literacy
Proficient in operating all machines on Production Floor
Understanding of substrates and finishing operations required
Experience as a team lead on a Production Floor preferred
Benefits
Participation in group health and/or dental insurance
Retirement plan
Wellness program
Paid time away from work
Paid holidays
Company
Excellus BCBS
Excellus BlueCross BlueShield, a nonprofit independent licensee of the BlueCross BlueShield Association, is part of a family of companies that finances and delivers vital health care services to about 1.5 million people across upstate New York.
5001-10000 employees
H1B Sponsorship
Excellus BCBS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (18)
2023 (12)
2022 (15)
2021 (17)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Jeremy Donath
Director, Provider Reimbursement Analytics & Operations
Recent News
Rochester Business Journal
2026-01-03
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2025-12-07
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2025-12-05
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