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LeadCar Toyota Hazleton · 2 months ago

Pre-Owned Sales Manager

Hazleton, PA

Full-time

Onsite

Mid, Senior Level

LeadCar is a newly launched group of franchised new-car dealerships representing highly-desirable import and luxury brands. The Pre-Owned Sales Manager ensures customer retention and the profitability of the used vehicle sales profit center, overseeing various aspects of used vehicle inventory and sales activities.

Automotive

Responsibilities

Enforces LeadCar Toyota Hazleton’s used vehicle turn policy

Conducts purchases of used vehicles through online auctions

Posts over age vehicles on Auction or disposes of in any other approved manner as per approved used vehicle aging guidelines

Maintains used vehicle inventory level to standards set President/ General Manager

Ensures all used vehicle inventory is merchandised properly physically and online

Learns and becomes proficient in usage of VAuto program for maximizing appraisals, selling price and stocking levels of used vehicles

Ensures that all proper paperwork per federal and state regulations is completed for the selling of each used vehicle

Posts all acquired vehicles per trade or purchased on the Used Car Safety Schedule spreadsheet

Assists with appraising incoming used vehicles utilizing group appraisal when possible

Helps conduct weekly sales meetings

Assists with the development of advertising campaigns and other promotions

Handles customer complaints immediately and according to LeadCar Toyota Hazleton guidelines

Hires, trains, motivates, counsels and monitors the performance of the new and used vehicle department personnel

Directs sales staffing and trainings in ways that will enhance the development and control of sales programs

Monitors the productivity and performance of sales staff with monthly evaluations. Administers and monitors factory-sponsored programs

Serves as liaison between the sales department and other departments

Establishes standards for displaying, merchandising and maintaining new and used vehicles. Establishes procedures for quick disposal of over-aged vehicles

Meets with the President / General Manager to review monthly forecasts, commission sheets, productivity reports and the profit performance of each department as a whole and each person individually

Reviews market analyses and sales reports to determine customer needs and volume potential and develops sales campaigns to accommodate the goals of the dealership

Analyzes and controls expenditures to conform to budgetary requirements. Approves all sales incentives in writing before submitting to accounting

Reviews and initials all deals before they are posted. Facilitates new vehicle pre-delivery with the Service Manager

Qualification

Used vehicle sales managementVAuto program proficiencyPennsylvania sales licensePennsylvania buyer licenseFactory training requirementsCustomer complaint handlingSales staff trainingSales campaign development