A.C.Coy Company · 2 months ago
Network Engineer (LAN/Wi-Fi) - Hybrid
A.C.Coy Company is seeking a Network Engineer with LAN/Wi-Fi experience to support their US Government client. The role involves configuring and supporting wireless systems, troubleshooting LAN and Wi-Fi connectivity issues, and providing Tier 2 support for incidents and service requests.
Information Technology & Services
Responsibilities
Configure and support wireless systems
Troubleshoot and resolve LAN and Wi-Fi connectivity issues, including, but not limited to, switches, routers, and cabling
Resolve Trouble tickets generated through ServiceNow
Document troubleshooting steps and solutions for future reference
Assist Tier 1 support in diagnosing and resolving LAN-related problems
Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1
Collaborate with Tier 3 LAN Engineers for complex issue resolution
Perform duties in support of the mission as directed by Management
Qualification
Required
Bachelor's Degree and a minimum of 3 years of IT work experience; Additional experience may be substituted in lieu of degree
3+ years of applicable network experience and support
Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol)
Strong troubleshooting and analytical skills – Layer 1 and 2
Understanding of LAN security standards and methodologies
Proven experience working with Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet
Prior experience with ServiceNow or other ticketing systems
Proficiency with MS Office Suite, especially Excel and Teams
Ability to work independently and thrive in a fast-paced, rapidly changing environment
Ability to manage multiple projects and meet deadlines and prioritize and manage your own workload
Excellent communication skills, both written and verbal
Ability to obtain Public Trust Clearance
Must be a US Citizen or Permanent Status Green Card holder
Must have lived in the US for the past 5 years
Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)
Preferred
Cisco or other applicable Networking Certifications
Company
A.C.Coy Company
The A.C.Coy Company is a national staffing and consulting firm.
Funding
Current Stage
Growth StageCompany data provided by crunchbase