Sales & Customer Service Representative jobs in United States
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New Frontier Immigration Law ยท 2 months ago

Sales & Customer Service Representative

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$16,000/mo - $18,000/mo
date3+ years exp

New Frontier Immigration Law is a fast-growing, mid-sized law firm in Phoenix, AZ, dedicated to humanitarian-based immigration solutions. They are seeking a bilingual Sales and Customer Service Representative to provide empathetic customer service while driving performance-based sales to assist individuals and families with legal solutions.

AdviceConsultingLegal

Responsibilities

Manage a high volume of inbound and outbound calls with empathy and professionalism
Conduct thorough client needs assessments to identify how our services can help
Convert qualified leads into initial consultations through a consultative, trust-building approach
Meet or exceed performance goals, including sales conversions and call handling metrics
Maintain accurate and timely notes in our CRM system
Work closely with teammates to continuously improve client experience and sales strategy
Navigate sensitive conversations with cultural awareness, discretion, and compassion
Go the extra mile to engage customers

Qualification

Sales experienceBilingual (English/Spanish)Customer serviceConsultative sales skillsCRM familiarityHighly organizedResilient & self-motivatedEmpathetic communication

Required

Fluent bilingual skills in English and Spanish (native or near-native fluency)
Minimum 3 years of successful sales experience, preferably in service-based industries
Strong customer service background and phone communication skills
Ability to work some evenings/weekends, depending on client demand

Preferred

Experience in legal services, healthcare, insurance, or financial services
Background in high-volume phone-based environments such as call centers or client intake
Previous roles in education sales, real estate, or coaching programs
Familiarity with CRMs such as Salesforce, HubSpot, or similar platforms

Company

New Frontier Immigration Law

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New Frontier Immigration Law is a law firm that specializes in family petitions, military parole, appeals, and naturalization services.
location
Phoenix, Arizona, USA
people-size51-200 employees
web-link
https://newfrontier.us/

Funding

Current Stage
Growth Stage

Leadership Team

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Hillary Walsh
Abogada
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Company data provided by crunchbase