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Swickard Auto Group · 3 months ago

Experienced European Service Technician

Anchorage, AK

Full-time

Onsite

Mid, Senior Level

3+ years exp

Swickard Auto Group is a hospitality company that specializes in selling cars, parts, and service. They are seeking an Experienced European Service Technician to oversee and guide a team of technicians in the efficient and effective repair and maintenance of vehicles, while also providing technical guidance and ensuring customer satisfaction.

AutomotiveConsumer GoodsSales

Responsibilities

Diagnose and repair complex automotive problems, including engine, transmission, electrical, and suspension systems

Stay up-to-date with the latest automotive technology and repair techniques

Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections

Assign tasks to technicians based on their skills and experience

Provide technical guidance and support to technicians

Monitor technician performance and ensure adherence to quality standards

Train and develop technicians to improve their skills

Communicate with customers about the status of their vehicle repairs

Ensure customer satisfaction by providing high-quality service

Complete necessary paperwork, including repair orders and work estimates

Manage inventory of parts and supplies

Maintain a clean and organized work area

Other duties as assigned

Qualification

ASE certificationEuropean automotive experienceDiagnostic equipment proficiencyAutomotive repair knowledgeLeadership skillsCommunication skillsEmpathyAttention to detailOrganizational skillsInterpersonal skillsWork ethicSelf-awarenessIntegrity

Required

Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity

Education: High school diploma or equivalent

Certifications: Valid driver's license with a clean driving record

Experience: European experience or other domestic/ import brands with at least 3 years of experience as a full-time flat rate technician

Strong leadership and management skills

Excellent communication and interpersonal skills

Ability to diagnose and repair complex automotive problems

Knowledge of automotive repair procedures and safety standards

Ability to use diagnostic equipment and tools

Strong attention to detail and organizational skills

Ability to stand, walk, and sit for extended periods of time

Ability to lift and carry heavy objects

Ability to work in a noisy and sometimes dirty environment

Ability to use hand tools and power tools

Good eyesight and hearing

Ability to work in a physically demanding environment

Preferred

ASE or Mercedes-Benz technician certifications preferred

Benefits

Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.

Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.

Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more!

Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.

Positive Culture - Be part of a supportive and collaborative team.

Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.