Apply on Employer Site

Puckett Machinery Company · 3 months ago

Service Technician - Puckett Rents-Meridian

Meridian, MS

Full-time

Onsite

Entry, Mid Level

2+ years exp

Puckett Machinery Company is the Caterpillar® heavy equipment dealer for central and southern Mississippi, seeking a dynamic and customer-focused Service Technician at their rental services branch in Meridian. The role involves diagnosing, repairing, and maintaining a wide range of construction equipment, ensuring high-quality service and customer satisfaction.

CommercialIndustrialMechanical EngineeringRentalSales

Responsibilities

Remove, disassemble, assemble, and install components and parts, including but not limited to: powertrain, hydraulic, electrical AC/DC, gasoline/diesel/propane systems, compressors and air tools, and engines (2 and 4 stroke, gas and diesel) in accordance with all prescribed quality and safety standards

Identify the problem and cause of failure through logical troubleshooting steps

Clean, repair, recondition, and maintain equipment and components

Test, measure, and adjust engine and machine systems and components

Research and determine reusability of parts in accordance with published manufacturer guidelines

Coordinate the ordering of replacement parts with supervisor

Prepare, inspect and test operate machines prior to delivery

Prepare and submit detailed, complete and legible service reports of all inspection and repairs performed using prescribed forms and procedures in a timely manner

Keep supervisor regularly apprised of status of assigned repair jobs and assist in addressing customer questions and concerns thoroughly and completely

Qualification

Diesel engine repairHeavy equipment maintenanceMechanical systems knowledgeElectrical systems knowledgeHydraulic systems knowledgeDiagnostic troubleshootingCustomer service skillsBasic welding skillsProblem solving skillsDetail orientedWork independently

Required

High school diploma or GED equivalent required

Minimum 2 to 3 years previous hands-on work experience as a diesel technician repairing Caterpillar or competitor heavy equipment or applicable diagnostic and troubleshooting experience as a technician in an automotive or truck engine repair shop

Ability to read and comprehend moderately difficult computer-based schematics, specifications, service and parts literature, technical bulletins, safety manuals, and other related publications

Solid mechanical systems knowledge of diesel engines/engine failures, electrical and hydraulic systems

Proficient in the use of mechanical test equipment

Basic welding/torch cutting skills

Ability to safely use material handling equipment and tooling and wear company required PPE (protective eyewear, gloves, harnesses, footwear) during a shift assignment that could last between 8 and 12 hours

Excellent customer service and interpersonal communication skills

Good problem solving skills, detail oriented, and ability to work with a high level of accuracy

Ability to perform duties with a sense of urgency, exceeding customer expectations

Ability to work independently in a dynamic fast paced service environment

Ability to work standard five-day work schedule, including daily overtime, and occasional weekend hours as necessary

Possess a complete set of basic mechanic hand tools including drives, sockets, and wrenches

Preferred

Diesel engine, construction equipment and/or truck engine training and certifications through accredited technical schools or relevant military experience preferred