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Veterans in Healthcare · 2 months ago

Human Resources Service Representative

State College, PA

Full-time

Onsite

Entry Level

1+ years exp

Veterans in Healthcare is dedicated to providing high-quality patient care and improving healthcare availability in the region. They are seeking a Human Resources Service Representative to provide HR operational service and support, manage compliance with employment laws, and assist employees with HR inquiries.

Health CareMilitary

Responsibilities

Responds to or triages all HR inquiries such as basic policy interpretation, stay interviews, and exit interviews and provides first level progressive discipline guidance to managers. Maintains confidentiality on all HR-related matters

Administers verification of required clearances, licenses and certifications. Communicates with leaders and employees to ensure timely renewals and compliance with state and local agencies as well as the Department of Health and The Joint Commission

Post hire, manages all aspects of employee personnel file to ensure compliance with regulatory requirements

Assists with various HR requests, which includes collecting and compiling HR metrics and reports and publishing and maintaining HR policies

Processes unemployment requests and inquiries in a timely manner

Performs HRIS data entry and maintenance. Ensures all personnel records are updated promptly to maintain accurate system of record

Works independently and within a team on special non-recurring and ongoing Human Resource and Talent Acquisition projects

Acts as a liaison between employees and other Human Resources specialties (i.e., payroll, benefits, compensation, leave, talent acquisition, labor relations)

Performs photo identification tasks:

Takes photos and prepares badges for new employees using computerized photo ID system software

Distributes badges to departments in timely manner

Prepares new badges for transferred or promoted employees, as well as those with name changes and/or new credentials

Conducts annual ID badge replacement program

Creates new badge designs, as needed

Prepares replacement badges within 24 business hours of notification

Responsible for informing payroll/finance of fees associated with lost badges

Provides support and coverage in labor relations and benefits as needed

Performs related and miscellaneous duties as assigned

Qualification

Human Resources knowledgePHR certificationSHRM-CP certificationCultural awarenessProfessional demeanorCommunication skillsProblem solving skillsConfidentiality awareness

Required

High school diploma or equivalent

One year of office/clerical support experience

Demonstrated the ability to respect individuals of diverse culture, providing opportunities to make informed choices, be aware of own body language and tone of voice so not to offend others

Demonstrated honesty, fairness, inspire trust and demonstrate dignity and respect to others consistently regardless of the complexity of the situation

Ability to use good reasoning and logical thinking skills to assist people in problem solving

Possesses excellent communication skills. Frequently interacts with internal staff at all levels in the organization and outside agencies and organizations

Demonstrates an awareness that in all situations confidentiality is of utmost importance at all times in relation to access to employee information

Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Health