Honest1 Auto Care · 3 months ago
Experienced Automotive Service Writer
Loveland, OH
Full-time
Onsite
Mid Level
$18/hr - $30/hr
3+ years expHonest1 Auto Care is looking for an Experienced Automotive Service Writer to join their team. The role involves scheduling service appointments, greeting customers, writing repair orders, and managing shop functions while ensuring excellent customer service and achieving sales goals.
Automotive
Responsibilities
Scheduling service appointments
Greeting customers
Verifying customer information
Writing repair orders
Explaining needed repairs/service to customers
Informing customers of estimated completion times
Managing all shop functions
Distributing the workload to mechanics
Working closely with the supervisor and technicians
Achieving sales goals
Ensuring customer satisfaction and retention
Qualification
Required
Excellent customer service skills
Leadership and teamwork skills
Automotive service experience or a similar strong customer service experience
Follow CDC and Honest 1 safety procedures
Basic computer skills
Ability to multitask in a fast-paced environment
Must be reliable, have a valid driver's license, and have a good driving record
Must pass a drug-screening test
Must have 3 years experience
Company
Honest1 Auto Care
Honest1, a national full-service auto care company, is passionate about putting customers first.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Nicholas Cowan
Chief Technology Officer
Company data provided by crunchbase