GlideFast Consulting · 3 months ago
ITOM Architect (Remote)
United States
Full-time
Remote
Senior Level
$145K/yr - $180K/yr
5+ years expGlideFast Consulting is a leading consulting firm specializing in ServiceNow solutions. As an ITOM Architect, you will be responsible for the architectural design and delivery assurance of ServiceNow implementations, collaborating closely with project teams to create effective solutions that align with client business objectives.
EducationConsultingInformation TechnologyInformation ServicesTraining
No H1B
Security Clearance Required
Responsibilities
Lead the architectural design and oversee delivery of ServiceNow implementations aligned with client business objectives, helping clients maximize the platform’s value through effective solutions
Own end-to-end technical solutions, including architecture, configuration, and integrations, across multiple projects
Develop expert-level JavaScript and ServiceNow APIs to build scalable, maintainable solutions
Design and implement business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scripts
Lead development efforts across key areas such as:
ServiceNow Applications (ITOM)
Third-Party Integrations (REST, SOAP, MID Servers)
Conduct client workshops, support demos, and gather technical and functional requirements
Create technical architecture documents, including process flows and design specifications
Review team code and provide feedback to ensure quality and adherence to best practices
Collaborate with Business Process Consultants during planning and validation sessions
Lead troubleshooting efforts to resolve complex issues across internal and client teams
Participate in agile ceremonies and ensure timely, high-quality delivery with positive client feedback
Demonstrate a commitment to continuous learning by staying current with service delivery solutions, technologies, and methodologies, and quickly developing proficiency in new products as required
Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
Demonstrate strong corporate citizenship by completing required administrative tasks such as timesheets, feedback forms, and internal documentation accurately and on time
Qualification
Required
5+ years delivering / architecting / implementing technical solutions on ServiceNow
5+ years professional consulting
2+ years implementing ServiceNow ITOM solutions
Certified System Administrator Certification (CSA)
Certified Application Developer Certification (CAD)
2+ Certified Implementation Specialist Certification (CIS)
CIS- Discovery
CIS- Event Management
CIS- Service Mapping
CIS- Cloud Provisioning and Governance
Maintain an active government security clearance if applicable
Company
GlideFast Consulting
GlideFast Consulting is a ServiceNow Partner that offers IT solutions and services for government and commercial sectors.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BV Investment Partners
2022-06-01Acquired
2020-09-14Private Equity
Leadership Team
Michael Lombardo
Founder and Chief Executive Officer
Recent News
MarketScreener
2025-08-13
Company data provided by crunchbase