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NEOGOV · 2 months ago

Community Resource Clerk (Recreation Leader III)

South San Francisco, CA

Full-time

Onsite

Entry Level

$23.08/hr - $28.05/hr

1+ years exp

NEOGOV is seeking a Community Resource Clerk (Recreation Leader III) for the City of South San Francisco. The role involves providing excellent customer service at the Library and Parks and Recreation Center, assisting visitors, managing facility operations, and coordinating events and activities.

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Responsibilities

Assists in implementing the day-to-day operations at the Library | Parks and Recreation Center

Helps oversee use of the facility, ensuring appropriate security is maintained, policies and procedures are followed; appropriate equipment and materials are available, and building is operating efficiently

Registers participants in programs and assists patrons with Library or Parks and Recreation account inquiries

Performs typical service desk duties including but not limited to patron registration and account management, checking in/out materials, utilization of self-check equipment, assisting patrons with fines and fees, payments and placing reserves, and answering patron questions and requests

Maintain the posting of current promotional materials, such as flyers, brochures, guides, and other printed materials

Assists in coordinating the scheduling of classes, activities, meetings, events, and rentals in the facility

Assists patrons in using and locating library materials and equipment; explains library services, rules, and procedures

Works cooperatively with staff, parents, children, and other public and private sector employees and volunteers; coordinates with appropriate agencies to ensure that necessary services are provided to clients

Provides customer service in person, by telephone, and electronically

Performs general housekeeping duties related to the organization of materials and equipment in the common areas of the facility

Prepares for programs, including set up and take down; organization of required supplies

May be responsible for opening and/or closing the facility according to established procedures

Performs related duties and responsibilities as assigned