Apply on Employer Site

JPMorganChase · 11 hours ago

Card Fraud Strategy – 1st Party Fraud - Executive Director

Wilmington, DE

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

JPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As an Executive Director within the Fraud Strategy Team, you will lead a team responsible for designing and managing fraud strategies, capabilities, and processes to mitigate risk while balancing financial performance and customer experience.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Manage and enhance 1st Party Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency

Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance

Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection

Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance

Stay on top of the industry trends and adopt industry best practices

Build a high performing team through recruiting and developing talents

Qualification

Fraud risk managementData analysisAIMachine learningProcess managementProduct managementProject managementPeople leadershipCuriosityCollaboration skillsCommunication skillsAttention to detail

Required

10+ years of experience in credit or fraud risk management

Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners

Ability to think strategically to come up with a vision for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions

Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions

Strong process management and project management skills with the ability to drive capability development

Strong people leadership skills with proven track record of building a high performing team

Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders

Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality

Preferred

Product management experience is a plus

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees