NEOGOV · 5 months ago
MCFH Program Support Coordinator
NEOGOV is looking for a Program Support Coordinator to join the Maternal, Child, and Family team in Lincoln County's Health and Human Services department. This role involves providing clerical and administrative support, coordinating programs, and assisting with community outreach and engagement efforts.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Perform general office and clerical tasks
Perform data entry, word processing, and spreadsheet functions
Input data, prepare letters, reports, and correspondence
Manage the office supply inventory and program incentive inventory
Perform basic office administrative tasks to support the department
Receive and process section mail and deliveries
Serve as Program Support Coordinator and file clerk for the department
Manage multi line phone system. Answer and transfer calls. Take messages and relay to appropriate staff
Prepare agendas, minutes, meeting materials for team meetings, community advisory board, and community engagement events
Act as support to outreach and community engagement events as well as team meetings as needed
Work with management team to update internal policies and procedures and program support coordinator workflows as needed
Attend and participate in team meetings, trainings, and activities to further the goals of the MCFH programs
Aid in the management team in community outreach and education
Support monthly reporting and data management for various MCFH programs
Maintain records and files
Access and manage documents in multiple databases and electronic medical records
Contact agencies for records
Conduct chart review as needed to support the home visiting staff
Use electronic medical records to enter, edit, and retrieve client information
Use multiple databases to input data and run reports
Verify client insurance information
Manage daily program referrals
Conduct outreach to new referrals within specified timeframe
Communicate with referring providers as to referral status and to close the loop
Communicate with staff and management team regarding referral status
Depending on nurse caseload and program eligibility follow guidance from MCFH management to assign referrals as appropriate
Educate prospective clients and community partners regarding programs and eligibility requirements
Serve as client outreach navigator
Communicate professionally with staff and the public
Interact and convene with community partners and resources as necessary to assure population needs are being met
Interact with community partners and resources as necessary to educate and bolster referrals to MCFH programs
Conduct bedside outreach to new parents at the hospitals for multiple programs as needed
As applicable, utilizing relevant certifications in support of MCFH program components and staff
Qualification
Required
High School Diploma / GED
Two-Three years in referral coordination within a governmental or private non-profit health care system
Oregon Driver's License required within 30 days of hire
Experienced knowledge of home visiting and MCFH programs, program eligibility, dual enrollment ability, and program coordination for clients
A working knowledge of all MCFH programs and eligibility requirements
Thorough knowledge of administrative office practices, spelling, composition, and mathematical calculation
Working knowledge of standard reporting practices
Administrative and clerical procedures and systems such as word processing, managing files and records, record keeping and reporting, designing forms, and other office procedures and terminology
Insurance verification training and working knowledge of Medicaid and Medicaid eligibility requirements
Preferred
Any training or courses that supplement education in typing and computer entry
An associate degree and experience working within a governmental or private non-profit health care system is preferred
Experience working with Public Health and or MCFH specifically preferred
Bilingual and/or bicultural competencies for the Hispanic population are preferred
Relevant certifications that are able to support MCFH programs
Benefits
Medical, Dental, & Vision Coverage
11% County contribution to 401(k)
County funded Health Savings Account (HSA)
$40,000 County Paid Life Insurance
Employee Assistance Programs (EAP)
Vacation, holiday, and sick leave
Other fully paid benefits include life, AD&D, long-term disability insurance
Other optional insurances are available
A 401K retirement plan is also provided
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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