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GFI Digital · 2 weeks ago

Low Voltage Practice Basic Installer

Springfield, IL

Full-time

Onsite

New Grad, Entry Level

GFI Digital is seeking a Low Voltage Practice Basic Installer, responsible for the installation, service, and repair of basic infrastructure and various equipment. This entry-level position involves both classroom and on-the-job training to ensure proficiency in low voltage communication and security networks.

HardwareInformation TechnologyPrinting

Responsibilities

Performs full range of installations and connections of infrastructure which will include: Copper communication cable, fiber optic cable, physical security hardware, and wireless products

Troubleshoots and repairs or replaces equipment components as necessary

Maintains and manages own inventory

Meets or exceeds appropriate productivity standards relative to assigned products as outlined by manager

Responsible for the maintenance and protection of company property

Completes all required administrative tasks (paperwork) in an accurate and timely manner

Must be proficient in access control

Performs other duties as assigned

Must complete all assigned certifications

Under close supervision of manager, follow company training programs, policies, and guidelines

Demonstrate appropriate mechanical skills for the repair and service of designated equipment in compliance of professional industry standards

Attend scheduled training to acquire or increase working knowledge of Basic Low Voltage communication and security networks

Receive direction and perform assignments relative to the installation and repair of connectivity products and equipment at customer locations and/or shop facility

Install all equipment modifications and accessories on assigned equipment

Ensure the highest level of customer satisfaction with both our products and services

Understand and utilize problem escalation procedures and communication

Maintain productive and professional relationships with all GFI employees, customers, and vendors

Qualification

Low Voltage installationCopper communication cableFiber optic cableAccess controlBasic computer literacyCustomer service skillsMechanical skillsCommunication skillsInterpersonal skills

Required

Must complete all assigned certifications

Under close supervision of manager, follow company training programs, policies, and guidelines

Demonstrate appropriate mechanical skills for the repair and service of designated equipment in compliance of professional industry standards

Attend scheduled training to acquire or increase working knowledge of Basic Low Voltage communication and security networks

Receive direction and perform assignments relative to the installation and repair of connectivity products and equipment at customer locations and/or shop facility

Install all equipment modifications and accessories on assigned equipment

Ability to lift 70 pounds

Must possess excellent communication skills, interpersonal skills, and customer service skills, including the ability to follow up to ensure closure of issues

Candidate must have the ability to resolve customer issues while maintaining the highest levels of customer satisfaction

Must possess and maintain a valid driver's license

Ability to methodically approach problems to resolve the problem

Must be proficient in access control

Knowledge of basic installation knowledge (mechanics, Low Voltage electrical circuitry, power tools, and basic computer literacy)