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NEOGOV · 3 months ago

Court Operations Specialist A

Eugene, OR

Full-time

Onsite

Entry Level

$48K/yr - $60K/yr

2+ years exp

The City of Eugene is a diverse and team-oriented organization seeking to hire four Court Operations Specialist A to join the Municipal Court. The role involves providing judicial support and exceptional customer service while performing various clerical and administrative tasks.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provides detailed information to City staff, other agencies, and the public regarding case related functions, requiring thorough knowledge of court regulations, policies, and procedures

Explains proper methods for completion of court documents and forms to defendants and the public; reviews incoming forms and correspondence for accuracy and completeness

Organizes, maintains, and retrieves court documents for judges, attorneys, staff, and the public

Prepares correspondence to notify defendants of plea dates, inquiries about cases, and payment of moneys owed to court

Checks in defendants for court hearings and verifies that the judge receives the correct court papers

Initiates and processes removal of suspension orders, warrants and release of defendants from custody

Assists judge in the courtroom; records all case dispositions during court proceedings; and collates completed files

Coordinates the daily preliminary docket process

Provides support and back up to all other team functions

Responds to telephone and in-person inquiries from the public and other agencies

Organizes and maintains court trial calendar for jury and non-jury trials, hearings, or arguments; coordinates juror activities

Completes standard letters to notify defendants of dates, hearings and other court activities; processes requests for court appointed attorney and other documents

Verifies that judges receive correct court papers for hearings

Develops and maintains accurate and timely record-keeping systems and databases; assures inclusions of all pertinent information; assures compliance with court records requirements

Maintains security and custody of court records; complies with public record law and court procedures in the release of information to the public

Prepares and proofs forms, letters, court documents, orders, statistical reports and other documentation

Composes correspondence in accordance with established procedures or instructions

Monitors and processes court referrals for various court programs

Processes a variety of court documents, including sentence orders, motions, orders, appeals, and in-custody papers

Supports and respects diversity in the workplace

Cross-trains and/or rotates into any other Court Operations Specialist A position as needed

Performs other related duties as assigned

Qualification

Court documents knowledgeRecord-keeping systemsLEDS certificationGeneral computer skillsBilingual in SpanishMulti-taskingEffective communicationTeamworkAttention to detail

Required

Two (2) years of administrative or clerical experience, preferably in court/legal setting, social work/social services, payment processing, including work with vulnerable populations and/or complex public interactions

High School diploma or G.E.D. equivalent

Must pass a criminal background check

Knowledge of court documents, policies, procedures, and legal requirements relating to area(s) of assignment, or ability to learn within a reasonable period of time

Knowledge of regulations, statutes, procedures, and policies as applicable to municipal court operations, or ability to learn within a reasonable period of time

Knowledge of record-keeping processes and procedures

Knowledge of business English, spelling, punctuation, and basic math

General computer skills and the ability to toggle between several different software systems (Word, Case Management Systems, LEDS, TEAMS, Virtual Court Software, etc.)

Ability to clearly and accurately interpret court documents, policies, and procedures

Ability to effectively communicate accurate information both orally and in writing

Ability to work effectively as a team member, utilizing good judgment and effective communication skills

Ability to interact tactfully and effectively with the public in stressful and potentially confrontational situations

Ability to make decisions based on regulations and established policies and procedures

Ability to work independently, quickly, and accurately with close attention to detail in an atmosphere of frequent interruptions and changing priorities

Ability to obtain LEDS certification or ability to obtain within 90 days of hire

Ability to establish and maintain complex filing and record-keeping systems; skill in alphanumeric filing

Ability to complete data entry efficiently and accurately

Ability to operate standard office equipment such as computer terminal, calculator, and photocopier

Ability to efficiently navigate typing in a fast paced environment

Ability to multi-task in a computer setting

Maintain confidentiality and meet security requirements