Owner.com · 2 months ago
Director of Media Operations
San Francisco
Full-time
Hybrid
Director/Executive
$180K/yr - $220K/yr
6+ years expOwner.com is an all-in-one platform helping restaurants succeed online. The Director of Media Operations will design and scale systems to grow the audience, acquire customers, and strengthen community engagement through effective media strategies.
Responsibilities
Work in close partnership with the VP of Media on Media Team org planning and growth, set direction and the operating cadence for all channels
Define an ongoing strategy for prioritization of organic channels, secure executive buy in on resource allocation, and make clear tradeoff calls for our media investments
Identify key hiring and resourcing needs to increase our follower growth by orders of magnitude, develop and execute recruiting plans end to end
Architect and lead the operational backbone of Owner’s media organization across both the customer and talent brands
Manage vendor relationships and deliverables ensuring quality, speed to publish and optimize cost per asset
Build systems, dashboards, and automations that improve team velocity, visibility, and use them to drive cross-functional decisions
Ensure our media teams are always ahead of the ball on media inputs and outputs— with conflict-free production planning, resource management, and posting calendars
Create real-time reporting infrastructure that turns creative output into measurable audience growth and business impact
Hit clear “can’t miss” KPIs for our team, increase publishing frequency, raise asset quality, and reduce redundant work across channels
Qualification
Required
6+ years of experience in media operations, project management, or technical operations in a media-focused environment
2+ years managing cross-functional projects or teams (media, analytics, engineering)
Advanced proficiency in project management tools for Media: ClickUp, Notion, or Asana - plus automation tools like Zapier, Airtable, or similar
Proven ability to identify bottlenecks, build scalable workflows, and lead complex operational systems
Strong analytical instincts with experience designing dashboards or automated reporting
Meticulous attention to detail — from file structure and compliance to naming conventions and SOPs
Excellent communicator who thrives in a fast-paced, entrepreneurial environment
Benefits
Comprehensive health coverage
A remote-first workplace
Unlimited PTO
Extra fun perks
Company
Owner.com
Owner.com makes online growth easy for restaurants. Our software helps local restaurants compete — and win against — big corporations.
201-500 employees
H1B Sponsorship
Owner.com has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Adam Guild
Co-founder & CEO
Dean Bloembergen
Cofounder & CTO
Recent News
2024-01-31
Company data provided by crunchbase