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NEOGOV · 4 months ago

Healthy Families Case Manager

111 N. County Farm Road- Wheaton, IL

Full-time

Hybrid

New Grad, Entry Level

$44K/yr - $74K/yr

DuPage County Health Department is seeking a Healthy Families Case Manager to join their intensive home visiting services team. The role involves building and maintaining relationships with diverse families, conducting assessments, and providing resources to support family needs.

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Responsibilities

Works with and provides services to young children and their families, by providing weekly home visits at the start of services

Outreaches families and builds and establishes trusting, long term (3-5 year) relationships with families

Manages a client caseload consistent with department productivity standards

Meets with clients in their homes and in the community throughout DuPage County. Also maintains communication with clients via phone, text, and video visits

Assesses family needs. Conducts assessments and screenings including parent interview about the family's story and screenings for developmental functioning, depression, substance use, and family violence. Connects families with appropriate resources

Utilizes reflective practices to support and strengthen parent-child interaction and overall family functioning. Helps families develop and implement practical approaches to real-life situations

Participates in weekly individual reflective supervision and monthly group reflective consultation

Completes and maintains required documentation within established time frames

Participates in emergency response activities as assigned

Maintains required training, licensure, and/or certification

Maintains confidentiality of privileged information and adheres to patient privacy laws

Demonstrates sensitivity and understanding of other ethnic groups and cultures

Adheres to department guidelines for attendance and punctuality

Performs community outreach activities

Qualification

Child development knowledgeFamiliesBilingual SpanishDegreeCultural sensitivityReflective practicesRelationship building

Required

Bachelor's degree from an accredited college or university preferred, with a preference for coursework in Early Childhood, Social Work, Human Services, or a related field

Must have dependable transportation, valid driver's license

Attendance at our on-site paid HR new hire orientation in Wheaton is required

Experience in working with or providing services to children and families

An ability to establish trusting relationships

Knowledge of infant and child development

Acceptance of individual differences

Experience and humility to work with the culturally diverse families

Willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)