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NEOGOV · 4 months ago

Deputy Commissioner of Administration

Denver, CO

Full-time

Onsite

Director/Executive

$170K/yr - $190K/yr

10+ years exp

NEOGOV is part of the Colorado Department of Human Services, which focuses on improving the safety and well-being of the people of Colorado. The Deputy Commissioner of Administration will provide leadership for various divisions within the Behavioral Health Administration, ensuring operational excellence and strategic alignment with organizational goals.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Supervise staff to carry out operations in support of BHA in the functional areas: People Operations, Behavioral Health Technology and Data, Financial Services, and Communication

Advise the Commissioner, other Deputy Commissioners, and Division/Unit Directors about operations, policy, and management of these functional areas

Establish and restructure staffing patterns and systems as necessary to provide for optimal operations support activities

Lead the development and implementation of administrative systems and structures

Lead and support efforts to continually improve service delivery practices and processes to maximize BHA resources and achieve operational excellence

Report and monitor quality systems and processes that optimize the delivery of administrative services across BHA

Formulate policy and program recommendations that support and enhance BHA goals and objectives while providing the appropriate allocation of resources

Lead the development of process and systems review to build capability of staff and services

Position is required to travel, sometimes over multiple days, to perform job duties

Oversee BHA operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met

Oversees the Planning, directing, and supervises all activities relating to People Operations, including but not limited to, workforce strategies, employee benefits, employee and labor relations, employee engagement, and employee retention

Oversees the development and execution of comprehensive strategic communications plans for the BHA in coordination with the Governor’s office and collaboration with the BHA communications team, with a focus on thought leadership, executive positioning, and proactive brand building through earned media, social media, events, and digital platforms

Oversees the financial operations of the Behavioral Health Administration (BHA) as well as tracking public behavioral health dollars across the system

Ensures the designation and oversight of the HIPAA Security Officer and the HIPAA Privacy Officer role as defined and required by HIPAA

Ensure the development and enforcement of HIPAA compliance Policies and Procedures across the workforce that aligns with the Privacy Rule, security Rule, and Breach Notification Rule

Ensures organizational policies and procedures support regular HIPAA training for all employees handling PHI, ensuring they understand privacy and security requirement and their responsibilities under HIPAA

Develop, communicate, and negotiate, at the direction of the Executive Director, policy positions and actions that reflect the priorities of BHA

Ensure compliance with and enforcement of applicable laws and regulations related to functional areas of Strategic Operations

Consult with the Governor's staff, and state and federal agencies concerning procedural matters in the functional areas. Represent the Commissioner in matters with the Governor’s office

Implement business strategies and plans to align with the short and long-term objectives developed in tandem with the Commissioner

Works with the Leadership Team to develop and implement plans for the operational infrastructure of systems, processes, and employees to achieve business goals

Ensures that electronic PHI (ePHI) is stored, transmitted, and accessed securely

Oversee and ensure budget continuity for all technical systems and resources

Ensures federal grants and annual state budgeting processes include considerations for technical resources needs

Interact closely with senior officials, state agencies, constituency groups, legislators, and representatives of other interested organizations to collaborate and coordinate numerous human services programs and initiatives

Work closely with Division Directors and Chiefs to streamline business processes

Review the work of other regulators, constituents, and key stakeholders to anticipate and identify potential issues that may impede BHA results and work collaboratively to resolve issues and find acceptable solutions

Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the objectives of the organization

Position is required to travel, sometimes over multiple days, to perform job duties

As a senior leader of the organization, engages, builds, and maintains relationships with external partners to carry out the mission of BHA

Represents BHA and the Commissioner at speaking engagements, external meetings, conferences, events, and other community activities

Oversee the design and building of a statewide digital services system and products that get people the behavioral health support they need, faster; accurately, and in alignment with organizational objectives

Drives the production of actionable data insights through analytics and health evaluation that produce better outcomes

Oversee Data Governance principles and data access to drive accountability and continuous improvement

Responsible for data quality and information flow between providers and the BHA, reducing administrative burden

Maintains critical data infrastructure that supports the delivery of BHA services and monitoring their performance

Strong understanding of the complexity of health data interoperability and evaluation approaches to support the BHA mission

Influence and shape statewide health technology and data policy by representing the BHA in high-level health and human service negotiations and initiatives

Qualification

Senior-level managementBudget developmentData analyticsTechnology infrastructurePublic administrationPolicy developmentInteragency relationshipsFinancial managementTeam buildingCommunication skillsLeadership skillsOrganizational skillsProject managementNegotiation skills

Required

Ten (10) years of progressively responsible professional experience in budgeting, finance, or technology culminating in senior-level management of a complex (multi-disciplinary) organization that must have included at least two (2) years of professional public or business administration experience that included establishing organization structure, developing strategic work plans, budget development and control, setting goals and objectives to achieve program results, and fostering a team environment

Bachelor's degree AND at least six (6) years of progressively responsible professional experience in budgeting, finance, or technology culminating in senior-level management of a complex (multi-disciplinary) organization that must have included at least two (2) years of professional public or business administration experience that included establishing organization structure, developing strategic work plans, budget development and control, setting goals and objectives to achieve program results, and fostering a team environment

Must pass Pre-employment background check

Although this position currently has a hybrid work location, this position is expected to attend in-person meetings as directed to meet leadership and stakeholders

Preferred

Experience managing and directing administrative processes in a governmental organization which includes the ability to develop proven interagency relationships with local, state and federal agencies

Experience managing multi-discipline service programs that included successfully managing mid-level management, a million-dollar or greater budget that included federal grant monies, and managing accountability to an outside auditing organization

Knowledge of fiscal planning, budgeting and reporting

Knowledge of relevant laws and regulations

Outstanding communication, interpersonal, and leadership skills

Entrepreneurial spirit - Highly motivated by the mission and finding great meaning in the work

Excellent organizational and time-management skills

Senior leadership experience supervising seasoned staff operating multiple human services programs

Strong relationship builder and communicator with experience leading diverse work teams, developing an organization-wide strategy for program excellence, engaging community partners, and partnering with Senior Executives

Executive-level knowledge of technology and data infrastructure development

Experience and the ability to testify to a legislative body as an expert on current governmental trends and issues. Previous State of Colorado Budget and Finance experience