NEOGOV · 5 months ago
Part-Time Guest Services Attendant
NEOGOV is seeking a part-time Guest Services Attendant to deliver exceptional customer service at Riverside Golf Course. This role involves welcoming guests, managing golf operations, and maintaining facility cleanliness to ensure a positive guest experience.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Welcome guests upon arrival and provide a first-class experience throughout their visit
Serve as an ambassador for Riverside Golf Course at all times
Monitor the parking lot, greet golfers, provide clean carts, and offer assistance with golf bags
Promote the golf course and provide information on daily course conditions and key updates
Assist with golf outings or group events, including setup, administration, and cleanup
Serve as the starter at the first tee, confirming tee times, explaining course rules, and providing safety reminders before each round
Monitor pace of play on the golf course, communicate with groups falling behind, and ensure a smooth flow of play for all guests
Assist with enforcing course etiquette, dress code, and safety regulations in a professional and courteous manner
Act as a point of contact for on-course emergencies, lost items, or guest assistance needs
Relay pace-of-play updates, safety concerns, or weather-related delays to golf shop staff and management promptly
Keep an accurate list of cart numbers, and the players using those carts
Stage, clean, and present golf carts for guest use
Perform closing duties, including washing, drying, re-stocking, parking, and recharging golf carts
Rotate carts daily to ensure even wear and use
Conduct basic preventative maintenance (battery checks, watering, tire inspections, detailing)
Keep cart storage areas organized and report equipment issues promptly
Pick the range and was range balls multiple times a day
Maintain cleanliness of the parking lot, property frontage, and clubhouse grounds by removing trash and debris
Support hourly restroom maintenance, including cleaning, trash removal, and restocking supplies
Perform end-of-day restroom cleaning and restocking
Ensure facility readiness for the next business day during closing shifts
Practice safety and courtesy with guests at all times
Arrive on time, in proper uniform, and with appropriate grooming for every scheduled shift
Adhere to all City policies and work standards
Perform all other duties as assigned
Qualification
Required
High School Diploma
Valid State driver's License
Basic computer and office equipment use
Working independently and collaboratively
Flexibility to work weekdays, weekends, and holidays
Organizing work and prioritizing tasks to meet deadlines
Following written and verbal instructions
Communicating effectively, both verbally and in writing
Building and maintaining positive working relationships
Relevant local, state, and federal laws, regulations, and ordinances
Work safety practices, procedures, and policies
Preferred
Previous golf experience
Experience in a customer service or hospitality role
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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