AHU Technologies Recruitment · 3 months ago
Microsoft Office 365 Junior Systems Administrator
Washington, DC 20009
Full-time
Onsite
Entry Level
$40/hr - $44/hr
3+ years expAHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. They are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the District’s Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services.
AppsConsultingEnterprise Resource Planning (ERP)OutsourcingStaffing AgencyWeb Development
Responsibilities
Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune
Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from client Helps and working to resolve tickets efficiently
Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed
Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance
Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience
Develop and deliver user training on Microsoft 365 features, and create documentation to help end-users maximize the platform’s capabilities
Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation
Qualification
Required
Well versed in Microsoft 365 administration
Experience with end-user support and troubleshooting for Microsoft 365 services
Experience with endpoint management using various MDM services, (Workspace One, Intune)
Familiarity with Exchange Online
Ability to follow structured migration and onboarding processes
Strong communication skills for providing effective user training and support
Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID). Required 3 Years
Experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID. Required 3 Years
Experience with Azure AD Connect. Required 3 Years
Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders. Required 3 Years
Extensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11. Required 3 Years
Troubleshooting Outlook client connectivity issues. Required 3 Years
Troubleshooting email delivery and email routing issues. Required 3 Years
Expert-level customer service and client-facing expertise with Office 365. Required 3 Years
Experience supporting and training end –users on Outlook 2010, 2013 and 2016 and configure it for new O365 service. Required 3 Years
Expert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services. Required 3 Years
Certifications: Microsoft 365 Certified: Administrator Expert. Required
Bachelor's Degree or Equivalent experience. Required
Company
AHU Technologies Recruitment
At AHU Technology, we specialize in IT consulting and permanent staffing, serving the dynamic IT needs of top United States corporations.
51-200 employees
H1B Sponsorship
AHU Technologies Recruitment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (8)
2021 (5)
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase