KLA Laboratories, Inc. · 5 months ago
Network Technician
DEARBORN, MI, USA
Full-time
Onsite
Entry Level
2+ years expKLA Laboratories, Inc. is dedicated to providing world-class communications solutions. The Network Technician will assist the Network Services Team with client-specific projects, focusing on optimizing network usage through hardware and software management, troubleshooting, and client interaction.
ComputerInformation TechnologyVirtual Reality
Responsibilities
Demonstrate strong communication and interpersonal skills as well as organizational abilities throughout client interaction
Assist with installing hardware when required by client
Support planned and unplanned client facility power downs
Assist with escalating any identified problems or hazards associated with client moves, adds and changes, cabling installations and fault rectification
Ascertain the best possible solution for incidents including escalation
Use the client Incident Ticketing system (NIRD) and Change Control systems
Ensure all change and fault records are updated
Provide appropriate handovers to other CEs at shift end
Run patch cables between patch panels and switches as well as wall jacks and end user devices as required by client ticketing system
Perform other incidental and related duties as required and assigned
Qualification
Required
Excellent oral, written and interpersonal communication skills
Technical Capacity
Ability to exercise sound judgment and develop creative solutions
Time Management, with the ability to prioritize tasks
Active pursuit of Bachelor's degree in Computer Science, Information Technology, Engineering, or other technology related field
Preferred
Two years' experience in client/server environment preferred
Company
KLA Laboratories, Inc.
KLA Laboratories is an information technology company specializing in wireless systems and a/v system solutions
201-500 employees
Funding
Current Stage
Growth StageRecent News
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