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BearCom · 2 months ago

Field Service Technician Evans, CO

Denver, CO, USA

Full-time

Onsite

Mid Level

$22/hr - $26/hr

3+ years exp

BearCom is the largest distributor of wireless voice, data, and video solutions in North America. As a Field Service Technician, you will be involved in the installation and support of wireless communications systems, providing exceptional customer service and technical solutions to meet customer needs.

Mobile

Senior Management

No H1B

Security Clearance Required

Responsibilities

Provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs

Create Basic Programming Codeplugs (less than 12 channels)

Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)

Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)

Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Qualification

2-way radio experienceRF propagation knowledgeTroubleshooting skillsDistributed Antenna SystemsMS Office proficiencyCET CertificationR56 Certified InstallerCustomer serviceBackground checks

Required

3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and/or communication field

Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems

Ability to interpret schematics, blueprints, and diagrams

Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming

Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters

Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems

Proficiency with MS Office Suite, such as Microsoft Word and Excel

CET Certification a plus. Journeyman level must be attained within 6 months of employment

Associate degree in Electronics Technology or equivalent

R56 Certified Installer

Motorola Astro 4x-7x training providing support for various system operations

Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc.)

Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.)

Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level

Must have a valid driver's license

Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check