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Swickard Auto Group · 3 months ago

Experienced European Service Technician

Mercedes-Benz of Anchorage

Full-time

Onsite

Mid, Senior Level

3+ years exp

Swickard Auto Group is a hospitality-focused automotive company seeking experienced and motivated service technicians to join their team. The Experienced European Service Technician will oversee and guide a team in the repair and maintenance of vehicles, ensuring high-quality service and customer satisfaction.

AutomotiveConsumer GoodsSales

Responsibilities

Diagnose and repair complex automotive problems, including engine, transmission, electrical, and suspension systems

Stay up-to-date with the latest automotive technology and repair techniques

Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections

Assign tasks to technicians based on their skills and experience

Provide technical guidance and support to technicians

Monitor technician performance and ensure adherence to quality standards

Train and develop technicians to improve their skills

Communicate with customers about the status of their vehicle repairs

Ensure customer satisfaction by providing high-quality service

Complete necessary paperwork, including repair orders and work estimates

Manage inventory of parts and supplies

Maintain a clean and organized work area

Other duties as assigned

Qualification

ASE certificationMercedes-Benz certificationEuropean automotive experienceDiagnostic equipment proficiencyLeadership skillsCommunicationInterpersonal skillsAttention to detailOrganizational skills

Required

Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity

High school diploma or equivalent

Valid driver's license with a clean driving record

European experience or other domestic/import brands with at least 3 years of experience as a full-time flat rate technician

Strong leadership and management skills

Excellent communication and interpersonal skills

Ability to diagnose and repair complex automotive problems

Knowledge of automotive repair procedures and safety standards

Ability to use diagnostic equipment and tools

Strong attention to detail and organizational skills

Ability to stand, walk, and sit for extended periods of time

Ability to lift and carry heavy objects

Ability to work in a noisy and sometimes dirty environment