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WellNow Urgent Care · 2 days ago

Patient Care Technician (PCT)

Liverpool, NY

Full-time

Onsite

Entry Level

$19/hr - $19/hr

1+ years exp

WellNow Urgent Care is dedicated to providing quality healthcare and creating an environment filled with meaningful work. The Patient Care Technician (PCT) will be responsible for taking patient histories, obtaining vital signs, performing basic tests, and assisting providers with exams, ensuring patient confidentiality and effective patient flow.

BiotechnologyHealth CareHospitalWellness

Responsibilities

Responsible for taking patient history and obtaining vital signs

Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing

Perform necessary phlebotomy for collection of laboratory samples, if certified

Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples

Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels

Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave

Schedule and coordinate necessary records for ancillary care for patients

Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation

Maintain confidentiality with all patient information (HIPAA)

Ensures equipment is in working order

Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed

Maintains examination rooms and stocks necessary medical supplies

Performs duties to ensure good patient flow

Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner

Accompany the provider to the bedside

Accurately and thoroughly documents the patient’s medical history, physical exam, and procedures

Completes transcription as requested

Perform tasks to improve provider efficiency during the course of a shift

Greet and registers patients

Answers and appropriately triages phone calls

Takes payments for visits

Printing, scanning, and faxing reports

Other front desk and cleaning responsibilities as assigned

Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies

Document physical examination findings and procedures as performed by the provider

Scribes the results of laboratory and radiographic studies as dictated by the provider

Scribes the correct time of patient care related activities

Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training

Qualification

Patient Care Technician experienceCPR certificationEMR proficiencyPhlebotomy certificationMedical Assistant certificationCustomer service orientedBasic computer skillsCommunication skillsDetail-orientedTeamwork

Required

1+ years' experience in a Patient Care Tech role or equivalent preferred

Ability to identify equipment problems and correcting or notifying team leader

Ability to apply written instructions and standardized work practices

Ability to establish and maintain effective relationships with staff, patients, and families

Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients

Computer knowledge and skills, must be able to register patients on the computer in a timely manner

Up-to-date on injections, and provide documentation, as per OSHA guidelines

Ability to complete and maintain CPR certification

Excellent listening and note-taking skills

Ability to apply written instructions and standardize work practices

Basic computer skills, including the use of Electronic Medical Records (EMR)

Demonstrated ability to type at least 45 words per minute

Strong communication skills, including grammatical, spelling and verbal

Detail-oriented with proven ability to work effectively under conditions requiring accuracy

Capable of working well on a team

Friendly and customer service oriented

Ability to manage high call volume

High School Degree or equivalent required

Preferred

1+ years' experience in a Patient Care Tech role or equivalent preferred

EMT Basic certification preferred

Medical Assistant certification through one of the preferred following programs: Clinical Medical Assistant (CCMA) - National Healthcareer Association, Certified Medical Assistant (CMA) – American Association of Medical Technologists, Registered Medical Assistant (RMA) – American Medical Technologists

Benefits

Competitive salary

Parental leave

Continuing education opportunities

Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage

401(k) plan with a company match for your future financial security

Free urgent care visits for you and your immediate family members

Scrubs provided to ensure a professional and comfortable work environment

Opportunities for promotional growth as we continue to expand our presence

Monthly bonus based on your performance and productivity

Company

WellNow Urgent Care

Glassdoor2.6

WellNow Urgent Care is one of the fastest-growing providers of urgent medical care, virtual care, occupational health services and clinical research in the United States.

Founded in 2011

Nashville, Tennessee, USA

1001-5000 employees