Johnson Controls · 1 day ago
Sprinkler Service Technician ( RME-I)
Lubbock, TX
Full-time
Onsite
Senior Level
$34/hr - $44/hr
7+ years expJohnson Controls is a leading company in fire service solutions, seeking a Sprinkler Service Technician to provide leadership and direction for the fire service business in the local district office. The role involves supervising service inspectors, developing business strategies, performing inspections, and ensuring customer satisfaction while maintaining safety compliance.
Industrial EngineeringPhysical SecuritySmart Building
Responsibilities
Revenue responsibility- Including implementing plans, programs and processes designed to meet and exceed corporate goals and objectives as well as maximizing market potential of the service business including new bookings (sales), revenue and profitability
Customer Satisfaction: Responsible for maintaining effective customer communications along with building solid customer relationships from initial contact through order acquisition, delivery, installation and service
Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations
Productivity Improvement: Ensure that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives utilizing management tools and practices
Safety Compliance: Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training is thorough, complete, and up to date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective action
Perform scheduled inspections
Qualification
Required
NICET Level II certification
RME -I License
Demonstrate supervisory/leadership abilities to include training, team building, presentation and negotiation skills, district administration and effective interaction with customers
Seven to ten years of documented experience in the Fire Alarm, Sprinkler, Suppression industry performing service and repair to Fire Alarm Sprinkler and Suppression systems
High School Diploma or equivalent required
Ability to work flexible hours including weekends to meet customer requirements
Valid Fire Alarm, Sprinkler, Suppression license
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
Available for local/regional travel, which may include nights and weekends to accommodate customer's schedule
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
Obtain customer signature upon completed service call assignment
Strong organizational skills, positive attitude, and ability to learn quickly
Possess a valid driver's license and driving record that meets company requirements
Able to pass a pre-employment background and drug test
Retain any licenses that are required by National, State and Local codes
Benefits
Competitive benefits package
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
10001+ employees
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (57)
2023 (80)
2022 (95)
2021 (81)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$1.6BKey Investors
US Department of Energy
2024-12-05Post Ipo Debt· $250M
2024-12-04Post Ipo Debt· $525.61M
2024-05-20Post Ipo Equity· $90M
Leadership Team
Joakim Weidemanis
Chief Executive Officer
Marc Vandiepenbeeck
Executive Vice President and Chief Financial Officer
Recent News
vcnewsdaily.com
2026-01-14
2026-01-08
Company data provided by crunchbase