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Alpitronic · 3 weeks ago

EV Charger - Field Service Technician

Charlotte, NC

Full-time

Onsite

Entry, Mid Level

$26/hr - $37/hr

2+ years exp

Alpitronic is a leader in sustainable mobility solutions, providing innovative charging infrastructure. The EV Charger - Field Service Technician will be responsible for diagnosing, maintaining, and repairing hyperchargers, while also ensuring efficient service interventions and documentation.

Electrical & Electronic Manufacturing

Responsibilities

Execute basic and advanced diagnostic, maintenance, and repair work on all aspects of hyperchargers (commissioning, periodical interventions etc.)

Work independently and as a team to drive maximum repair efficiency

Consistently and concisely detail and document repairs

Provide feedback to our remote service and development teams directly to enable continuous improvement of repair procedures and products

In agreement with the service coordinator, organization of the service interventions in the respective area of work

Qualification

Electrical engineeringEMobility/EV ChargingSoftware diagnosticsIT infrastructureMS OfficeCommunication skills

Required

Technical training/certificate or work experiences in the field of electrical engineering or demonstrated ability to learn new technologies and processes

Experiences as an electrician in the low-voltage range (up to 1,000 V)

2+ years of support role in the eMobility/EV Charging industry

Basic skills for software and diagnostic

Full stack knowledge of IT infrastructure (hardware, software, network & telecommunication)

Confident handling of MS Office programs (Windows, Excel, Word)

Understanding of customer needs and requirements

A strong communicator capable of interacting professionally with colleagues, partners and customers in high pressure, time sensitive, environments

Willing to work flexible hours and overtime on short notice as customer escalations require

Ability to lift 75lbs (Components and Units can be heavy and cumbersome)

Moving up and down ladders repeatedly (Some components may be stacked on shelving and retrieved by ladder) (Service techs will regularly use ladders to perform work)

Standing/Walking for long periods of time

Valid driver's license and passport

High willingness for domestic and international travel

Company

Alpitronic

Leading the way in development and deployment of efficient, reliable, DC fast-charging technology, Alpitronic is driven to shape a sustainable, electric future.

Founded in 2009

Bozen, BZ, IT

1001-5000 employees