American Woodmark · 3 months ago
Cabinetry Service Technician, NC
Huntersville, NC, 28078, United States
Full-time
Onsite
Entry Level
1+ years expAmerican Woodmark is a company that provides warranty and service support to builder service centers. The Cabinetry Service Technician role involves performing service or warranty repairs, adjustments, and replacements to meet customer requirements, as well as developing product knowledge and supporting team efforts for continuous improvement.
Building MaterialManufacturingReal Estate
Responsibilities
Perform service or warranty repairs, adjustments, or replacements as needed to satisfy customer requirements
Develop working knowledge of Maestro and other AWC electronic tools
Develop extensive product knowledge
Determine through inspection if necessary the extent of a warranty or service issue as requested by customer service
Perform installations if necessary
Repair, replace or adjust countertops
Repair, replace or adjust cabinets
Assist in warehouse as needed
Support efforts by all members of the American Woodmark team to continuously improve departmental, location and company performance
Qualification
Required
High school diploma or GED
1 to 3 years experience with cabinet installation and repair
Ability to build effective business relationships and work effectively with all levels of employees within AWC and its customer's organization and the public
Excellent reasoning ability and decision-making skills
Excellent communication skills
The ability to act as a team player
Ability to read and interpret common business documents including reports, charts, graphs and diagrams
Ability to listen and communicate effectively with customers/clients in an effort to respond to common inquiries or complaints from customers/clients
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to interpret graphs and diagrams
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to lift and move a minimum of 75 pounds
Preferred
Some college courses beyond high school
Company
American Woodmark
American Woodmark celebrates the creativity in all of us.
5001-10000 employees
H1B Sponsorship
American Woodmark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (8)
2023 (11)
2022 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2025-08-06Acquired
Leadership Team
M. Scott Culbreth
President, Chief Executive Officer and Board Member
Recent News
2026-01-12
2025-11-25
2025-10-31
Company data provided by crunchbase