Kelley Create · 5 months ago
Set Up Technician
Redmond, OR, US
Full-time
Onsite
New Grad, Entry Level
$20/hr - $24/hrKelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses. The Set-up Technician is responsible for managing on-site installation, repair, maintenance, and testing tasks for printers, copiers, and other business technology equipment.
Information TechnologyPrintingWeb Hosting
Responsibilities
Diagnose errors or technical problems and determine proper solutions
Accurately and promptly track and update service calls in MWA, ensuring information is clear, thorough, accurate, and professional
Create and execute a proactive Preventative Maintenance (PM) schedule; conduct PM on devices as required by repeat issues or problematic devices
Organize daily duties, prioritize critical issues, and effectively manage time to address tasks in a time-sensitive manner successfully
Maintain an organized, adequate parts inventory for the equipment fleet in assigned areas; work with the Parts Manager to ensure appropriate stock to quickly address repairs without accumulating excess or obsolete part inventory
Understand and adhere to established parts ordering, returns, and inventory reporting processes
Act as a technical and training resource for other Kelley Imaging Service team members on triage efforts, device technology, and some networking issues
Provide end-user training on devices or functionality as required
Demonstrate behaviors consistent with those of the Company’s Core Values at all times
Follow all safety regulations and precautions
Other duties as assigned
Qualification
Required
High School Diploma or Equivalent
Prior experience with copier / printer repairs
Ability to pass a background check
Read and comprehend simple instructions, short correspondence, and emails; write simple correspondence; effectively present information to customers and other employees in one-on-one and small group situations
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form to deal with problems involving several concrete variables in standardized situations. Identify problems, gather information, and offer solutions
Proficiency with Microsoft Word, Excel, and Outlook is required
Proficiency with email is required
Benefits
Medical Insurance
Dental/Vision Insurance
Life Insurance
Flexible Spending
Supplemental insurance
401K with company match
Profit Sharing upon goal attainment
Paid Vacation
Paid Holidays
Ongoing training opportunities
Company
Kelley Create
Creating business solutions since 1974.
Founded in 1974
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Christofis
Vice President & Practice Lead
Company data provided by crunchbase