Guitar Center Music Foundation ยท 3 months ago
Guitar Technician (Luthier) Store 446
Austin, TX, 78757, United States
Full-time
Onsite
New Grad, Entry LevelGuitar Center Music Foundation is dedicated to fostering creativity and music. As a Repair Technician, you will provide maintenance and repair services on customer-owned instruments while enhancing the customer experience and supporting store inventory management.
Non-profit Organization Management
Responsibilities
Interact with customers, ensuring a positive customer experience
Service customer-owned instruments with a high level of craftsmanship
Maintain store owned gear, as requested
Complete warranty repair work
Additional duties as assigned
Qualification
Required
Understand customer service principles, and able to provide an excellent customer experience
Able to connect with customers in a meaningful way
Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers
Able to step in to handle customer service issues
Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them
Able to learn quickly and take positive action without being requested to do so
Able to develop knowledge and skills including product, store operations, sales, and leadership
Able to work through GC certification program to gain a base understanding of products and sales techniques
Able to effectively train learners and communicate info and techniques so that they are retained
Interact with customers, ensuring a positive customer experience
Service customer-owned instruments with a high level of craftsmanship
Maintain store owned gear, as requested
Complete warranty repair work
Additional duties as assigned
Benefits
Gig leave
Medical
Dental
Vision
401K plus company match
Mental health support
Paid sick/holiday/vacation time
Employee discount program
Tuition reimbursement options
Company
Guitar Center Music Foundation
The Guitar Center Music Foundation believes that music participation helps people reach the heights of human potential and is foundational to a healthy society.
Founded in 2005
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase