ServiceMaster RRH · 5 months ago
Water and Fire Restoration Technician
Knoxville, TN 37912
Full-time
Onsite
New Grad, Entry Level
$16/hr - $22/hrServiceMaster RRH is dedicated to providing essential restoration services. The Water and Fire Restoration Technician will monitor and complete tasks related to fire and water restoration jobs, ensuring quality control and customer satisfaction throughout the process.
Consumer Services
Responsibilities
Completes assigned jobs according to company processes while maintaining quality control on each job
Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Qualification
Required
Valid Drivers' License and satisfactory driving record
Good verbal and written communication skills
Good customer service skills
Reports to work on time in a clean, complete uniform
Preferred
Experience in the restoration or construction industry
WTR – Water Damage Restoration Technician certification
ASD – Applied Structural Drying Technician certification
Benefits
5 PTO days/year
Paid holidays
Health care reimbursement
Employer match 401k plan
Company vehicle while at work
Overtime and bonuses available
Company phone
Uniforms provided
Paid vacation
Company
ServiceMaster RRH
We are a full-service, restoration company specializing in water, mold, and fire damage.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase