Boyne Country Sports · 2 days ago
Shop Technician- Traverse City
Traverse City, MI
Full-time
Onsite
Entry, Mid Level
2+ years expBoyne Country Sports is part of Boyne Resorts, a leader in mountain and lakeside recreation. The Shop Technician is responsible for tuning and mounting ski and snowboard bindings, providing excellent customer service, and ensuring the shop operates smoothly.
Retail
Responsibilities
Greeting customers as they enter the ski shop and provide them with information on available skiing and snowboarding equipment and supplies
Assisting customers with equipment and fitting hardware, ensuring they’re made aware of the use and care of each item
Providing customers with support in selecting the appropriate items, and ensuring they’re properly adjusted
Educating customers about safety precautions required during skiing and snowboarding activities
Tuning, repairing, and storing equipment and supplies according to vendor or manufacturers’ instructions
Confirming that the function of each item communicated to the customer and provide answers to any additional queries
Responding to customers in a positive manner, especially when they are relating a problem or issues and attempt to resolve it on immediate basis
Completing required documentation for each rental and sale, ensuring that receipts and change are in order
Overseeing the repair, cleaning, and maintenance of rented/new/used equipment, both in a preventative and regular capacity
Making sure the service shop is operating properly and that any need for maintenance communicated to the supervisor
Qualification
Required
You are at least 18 years old
You have achieved a high school diploma or GED equivalent
You are available to work weekends and holidays
You have 2 years of ski/snowboard tuning and binding mounting/adjusting experience
You are interested in a customer service based position that involves customer interaction
Benefits
Skiing & riding for free at mountain resorts in the Boyne Resorts portfolio
Lodging discounts
Food and beverage
Golf for free or heavily discounted at resort courses operated in ME, MI and MT
401(k) plan with company match
All of this and more discounts for eligible team members and qualifying spouse/dependents
Company
Boyne Country Sports
Boyne Country Sports (BCS) is the retail arm of Boyne Resorts with locations throughout Michigan, including Boyne Highlands Resort in Harbor Springs and Boyne Mountain Resort in Boyne Falls.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase