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Beth Israel Lahey Health · 4 months ago

Medication Reconciliation Pharmacy Technician (40 hr, Evening)

Beth Israel Deaconess Hospital Needham

Full-time

Onsite

Entry Level

1+ years exp

Beth Israel Lahey Health is a growing healthcare organization dedicated to making a difference in people’s lives. The Medication Reconciliation Technician plays a crucial role in preventing medication errors by obtaining accurate medication histories and assisting the healthcare team in managing medication-related issues.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

Responsibilities

Obtains medication histories on all assigned patients during scheduled shifts

Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications and herbal supplements

Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary

Updates patients current home medication list in the electronic health record based on information gathered

Communicates medication related issues to all appropriate heath care professionals

Delivers medication to the patient care units in accordance with departmental policies and procedures, and other regulatory bodies such as the DEA and MA Board of pharmacy regulation

Accurately fills medications

Delivers medications to the automated dispensing machines (ADMs) in an accurate and timely manner

In conjunction with other pharmacy colleagues, ensures that all drug distribution functions are completed in a safe and timely manner. Informs pharmacist and/or pharmacy leadership of any workflow issues

Repackages and compounds medications, as needed, in accordance with departmental standard operating procedures

Assists in maintaining appropriate inventory levels, including rotating stock, checking for expired medications, and informing pharmacist and pharmacy buyer when inventory levels are low

Receives requests for Prior Authorization from pharmacy or Tier Exception/PAF request from patient, completes requested documentation including patient demographics, prescription insurance coverage and clinical questions requested and submits for approval

Organizes outdated or overstocked medications to ship back to manufacturers for credit

Checks floor stock on various nursing stations daily

May order scheduled VI medications from wholesaler as well as directly from manufacturer as directed by the director or designee

Responsible for understanding and utilizing all technology to accomplish the above

Is responsible for answering telephone calls, triaging the request, and following through with appropriate action

Fully understands principle of sterile compounding, non-sterile compounding, and hazardous medication manipulation

Actively participates in continuous performance improvement activities of the department, including providing suggestions on how to improve day-to-day operations

Qualification

MA Registered Pharmacy TechnicianNational Certification PTCBNational Certification ExCPTMedication ReconciliationBasic pharmacology knowledgeElectronic health record managementCustomer ServiceTeam WorkProblem SolvingWritten CommunicationsOral Communications

Required

MA Registered Pharmacy Technician with National Certification (PTCB or ExCPT)

1-3 years related work experience strongly preferred

Strong working knowledge of brand and generic drug names and basic pharmacology

Basic familiarity with computers. Ability to navigate at a basic level within web-based applications

Ability to make decisions that are guided by general instructions and practices requiring some interpretation

Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents

Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager

Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers

Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers

Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations

Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members

Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving

Ability to remain calm in stressful situations

Competent to provide patient care to the following age groups: Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -

Light work: Exerting up to 20 pounds of force frequently to move objects