NEOGOV · 3 months ago
Permit Technician 1
Globe, AZ
Full-time
Onsite
Entry Level
$39K/yr - $49K/yr
1+ years expNEOGOV is a company that focuses on community development, and they are seeking a Permit Technician I to assist with various administrative functions related to building safety and code enforcement. The role involves providing customer service, reviewing permit requests, maintaining records, and scheduling inspections.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides customer service to the public by responding to requests for information, answering questions on permit requirements and associated fees; explains policies, procedures, codes, standards and enforcement; provides assistance to the public within the scope of authority and training; assists the public with preparation of applications for accuracy and completeness
Reviews incoming plans and permit requests for completeness and compliance to regulations; inspects, reviews and processes documents according to department and division policies and procedures; accepts or rejects applications; calculates and determines permit and application fees; approves and issues permits. Forwards applications and supporting documentation to appropriate staff for review and comment; provides technical information to staff as authorized and alerts staff to potential problems and issues
Creates customer parcel and permit files; enters data information and documents into computer and manual filing systems; compiles and maintains accurate and detailed records; maintains and updates computer files regarding permits and project submittals. Researches and maintains permit and inspection records, plans and maps; maintains corresponding filing systems and computerized data bases; completes public records requests
Schedules inspections based on geographic location, time constraints and workload. Compiles information for inspectors
Performs a variety of general office duties including assisting customers at counter, answering telephone calls, corresponding by e-mail and letters, picking up and delivering mail to the post office and distributing mail to staff, and may be required to order office supplies
Receives and processes monies; may be required to prepare and make bank or treasury deposits; may be required to prepare and distribute reports detailing financial activities
Performs other duties as assigned
Qualification
Required
High School Diploma or GED
One (1) year directly related experience; or equivalent combination of education, training and experience
International Code Council Permit Technician Certification or equivalent is required or must be obtained within the first twelve (12) months of employment
Must possess and maintain a valid Driver's License
Clerical, customer and personal service, database management, banking, cash handling processes and procedures, mathematics, and standard office applications
Critical thinking and active listening and learning, reading, customer service, problem solving, multi-tasking, time management, typing and data entry, problems recognition and solving, effective communication in written and verbal forms, writing and completing accurate reports, establish and maintain cooperative working relationships with co-workers and public
Read and write at minimum High School level, express self through written words and orally, speak clearly and sensibly, maintain auditory attention, recognize problems, solve problems using deductive reasoning, follow orders, maintain calm demeanor in stressful situations, maintain oratory ability under stressful situations, react in a calm and timely manner, stay focused, make sense of multiple data, memorize and recall, perform mathematical operations, find directions and current locations
Sitting for extended periods of time to write documents, records, data entry, operate computers, calculators, or other office tools
Standing for extended periods of time to attend to customers
Continuous use of computers and standard office equipment
Lifting and carrying work related material, office supplies and equipment a maximum of 25 pounds
Dexterity, hand/eye coordination for keyboards, mouse, calculators, special machines and equipment
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase