Bornquist Inc. · 3 months ago
HVAC / Plumbing Field Service Technician
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $70K/yrBornquist Inc. is a premier Manufacturer’s Rep in the Chicagoland area, specializing in the Commercial, Industrial, HVAC and Plumbing markets. They are seeking an HVAC / Plumbing Field Service Technician responsible for servicing and maintaining products, performing technical work in hydronic heating, air conditioning, and plumbing equipment, while ensuring compliance with safety regulations and maintaining customer relations.
IndustrialIndustrial EngineeringIndustrial ManufacturingMechanical Engineering
Responsibilities
Perform start-up, diagnose, troubleshoot and repair hydronic heating, air conditioning and plumbing units, including centrifugal pumps, pressure booster systems, boilers, variable frequency drives, cooling towers and related controls
Perform scheduled maintenance inspections. Adjust, clean and calibrate various equipment and/or systems to assure proper operation
Check distribution systems for proper velocity, volume, temperature, pressure, etc
Provide technical assistance with the design of hydronic HVAC systems including installation of and modifications to existing systems
Assist in training other technicians and staff in preventative maintenance of hydronic HVAC systems
Prepare service records and reports describing procedures, actions taken and recommended solutions and communicate same to the customer. Document (make, model, serial number, test measurements, pictures, etc.) all installed equipment as necessary. Submit reports and service tickets in a timely manner
Identify and report to customer potential opportunities for additional business, including newer systems, additional services and service contracts
Demonstrate knowledge of pertinent rules and regulations, guidelines, departmental operating procedures and safety regulations to ensure that all work is performed in compliance with applicable standards
Maintain company vehicle in good working order, refueling and cleaning as necessary. Report mechanical issues promptly
Maintain proper stock, parts, tools and safety equipment in the vehicle
Participate in company-provided training and testing as necessary
Provide back-up to other field service personnel, warehouse personnel or pump fabrication personnel as necessary
Performs other related duties as assigned by management
Qualification
Required
High school diploma or general education degree (GED)
Valid driver's license and ability to drive any and all vehicles assigned by the Company; maintain a clean driving record
Availability to work nights and weekends, on a rotating basis, to service emergency needs of customers
Technical aptitude and a high degree of self-motivation for continuous learning
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general internet functionality required
Excellent customer service skills with a strong desire to go above and beyond to exceed customer expectations
Ability to express ideas and convey information clearly, simply and positively, both verbally and in writing
Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to talk to others to convey information effectively
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to adjust actions in relation to others' actions
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions
Ability to clearly communicate information and ideas both written and verbally so that others will understand
Ability to listen to and understand information and ideas presented by others, both verbally and in writing
Ability to accurately assess customer needs, meeting quality standards for services and customer satisfaction
Ability to tell when something is wrong or is likely to go wrong and to recognize the course to take to correct
Ability to apply general rules to specific problems to produce solutions that make sense
Preferred
HVAC and related experience and/or training is preferred
Proficiency utilizing Enterprise software preferred (Prophet 21 by Epicor). Training can be provided
Benefits
Competitive pay
Benefits
Company
Bornquist Inc.
As a premier Manufacturers' Representative firm proudly representing Bell & Gossett since 1937, we have grown into a company of systems experts who are here to help guide you to the best solution for your needs.
Founded in 1937
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase