Baystate Health · 4 months ago
Behavioral Resource Technician R37886
Palmer, MA
Part-time
Onsite
Entry Level
1+ years expBaystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Behavioral Resource Technician to join their team in Palmer, MA. The BRT is responsible for providing close observation of patients, ensuring their safety and well-being, and assisting with daily care activities as part of the healthcare team.
DeliveryFitnessHealth CareHospitalMedical DeviceStaffing Agency
Responsibilities
Provides Age Appropriate Care To Patients
Develops And Maintains Good Human Relations Skills
Provides intermittent/ close observation of the patient/s intervening as necessary to ensure patient safety
Documents patient status every 15 minutes
Independently communicates patient information and observations promptly to the RN
Actively listens to the patient and acts in a caring professional manner
Provides care for the patient; bathing, feeding, toileting, ambulating, turning and repositioning
Demonstrates knowledge and skill in assisting patients with activities of daily living
Follows directions from the RN regarding limitations and privileges the patient has at all times
Possesses the ability to redirect the patient to a different activity
Possesses the ability to de-escalate a patient and maintain a therapeutic environment
Observes and report any significant occurrences in the patient’s condition and behavior to the RN
Receives report from the RN and off-going BRT when reporting for duty
Reports off to the RN and on coming BRT 100% of the time
Provides immediate care to maintain the patient's safety
Maintains A Safe Environment For The Patient
Remains with the patient at all times if assigned to constant observation unless relieved by a member of the staff
Demonstrates knowledge and skill in maintaining a safe environment and can identify ligature and safety risks in any environment of care
Accompanies the patient off the unit as directed by the nurse and remains with the patient at all times in these areas
Accompanies patients in wheelchairs and on stretchers to procedures
Reports any safety hazards to the RN
If responsible for two patients the BRT may not leave one patient unattended
Understands the care for specific diagnoses such as suicidal, eating disordered, drug or alcohol withdrawal, PICA, Alzheimer’s, anoxic brain injury, etc
Communicates to patients that they are a high priority even during busy times
Treats patient information as confidential
Displays sensitivity to patients through non-verbal communication
Utilizes body language such as eye contact, smiling, etc., to demonstrate an interest in the patient
Participates in Competency Validations, Educational Activities, and Staff Meetings
Completes all mandatory in-services and web strategies 100% of the time
Attends and participates in staff meetings
Attends annual mandatory validations
Attends all additional programs as required
Continually seeks to improve skill level and knowledge base
Demonstrates competency for one-to-one observation of patients based on department and unit-specific needs
For BFMC ED: Proactively takes vital signs as needed/requested, including on patients other than assigned behavioral health patients, as assignment allows
Assists in stocking treatment rooms and supply carts when behavioral health assignment allows
Performs chest compressions during code blue situations as requested by the charge nurse
Proactively obtains vital signs on patients marked for discharge or admission when behavioral health assignment allows
Answers call lights as assignment allows
Qualification
Required
High School Diploma or GED (required)
1 year of relevant patient care experience (required)
CPR through American Heart Association BLS Provider required
CPI required within 6 months of employment
Preferred
2 years working with behavioral health patients
Benefits
Excellent Compensation
High-quality, low-cost medical, dental and vision insurance
Generous PTO
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Adoption assistance
Pet, home, auto and personal insurance
Life insurance
Work-life integration
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Company
Baystate Health
Baystate Health is an integrated health care delivery system serving a population of nearly one million people in western Massachusetts.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$3.9MKey Investors
Massachusetts Life Sciences Center
2023-10-04Acquired
2019-06-03Grant· $3.9M
Leadership Team
Peter D. Banko
CEO
Marion Mcgowan
Executive Vice President | Chief Operating Officer
Recent News
2026-01-14
2025-11-05
Company data provided by crunchbase