Stretch Zone · 5 months ago
IT MSP Technician III
Stretch Zone is focused on providing exceptional IT support and solutions. The IT Technician III role is responsible for ensuring system operation and functionality, responding to support requests, and providing pre-sales and post-sales support in collaboration with the sales team.
FitnessHealth CareWellness
Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues
Provisioning and system setup for new hires
Prioritize incidents and service requests according to defined processes to meet defined SLAs
Use remote tools and diagnostic utilities to aid in resolving support requests
Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined
Installing and configuring hardware and software components throughout various network infrastructure devices
Install antivirus software and ensure virus definitions are up to date
On-Prem and Cloud Server design, setup and administration
Network and network infrastructure design, setup and administration
Perform preventative maintenance, including checking and updating/cleaning of workstations, printers, and peripherals
Establishing good relationships with all departments and colleagues
Ensuring company safety and security standards are met
Qualification
Required
3+ years of experience in network and server administration management
Bachelor's degree is ideal, but not necessarily required – deep knowledge and experience often makes up for a degree
Experience with server and Cloud Virtual systems including Microsoft Server, Linux, Azure, and Mac OS
Benefits
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance
Career Advancement Opportunities
Competitive Compensation
People First Culture
Company
Stretch Zone
Stretch Zone is a health, wellness, and fitness company.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Princeton Equity Group
2023-04-03Private Equity
2023-03-31Debt Financing
Recent News
2026-01-09
PR Newswire
2026-01-09
Company data provided by crunchbase